CopperJoint Copper Infused Compression Supporting Lifestyles Reviews Summary

Customer Service

Pros:

• "The company sent email asking for a review and wanted to make sure all was good."
• "PLUS- I got a 50% off coupon for that next order/purchase."
• "After submitting my review, I was immediately contacted by the co-founder of CopperJoint who expressed his regret that the sleeve did not fit. He issued me a full refund."
• "Company has the best customer service that I have ever experienced: follow up emails on the product after you’ve given them your money, who does that?!?!"
• "CopperJoint's customer service is top notch, they even offered to let me keep the brace and give me a refund."
• "JON responded immediately and provided excellent customer service."
• "You rarely find customer service like that anymore."

Cons:

• "I sent them an email and never heard from them."
• "Delayed shipping by seller for several days. I made several attempts to contact seller with no response."
• "I am EXTREMELY dissatisfied with this product and the zero customer service response to my concerns."
• "Customer service is terrible. I watched their video on how to use the product then sent them a question. They have not responded, it has been 8 days and not response."
• "Seems is not New! looks like it second hand."
• "Very pooly made low quality products. I purchased the whole gambit. (2 knee brace's, pair of gloves and the support socks) the items were falling apart at the seams straight out of the package."
• "Sally asked for the order # so my money could be refunded instead of offering to replace it."

Product Quality

Pros:

• "The rest of the knee brace fits very comfortably."
• "These things are amazing! I have been using them for a couple weeks now and they are REALLY helping."
• "These help me so much with my knee pain after having a hip replaced. They're sturdy yet stretchy, they don't roll down or up like what I've tried before."
• "After wearing this brace, no more knee pain. Now I can walk further and faster, with no pain afterwards."
• "The copper compression sleeve is exactly what I needed for my knee to provide light support and reduce swelling. It is comfortable. I even forget I am wearing it yet it provides the needed compression."
• "These Copper Joint knee sleeves do not slip down my leg due to the tight fit at the top and bottom of my thighs and calfs."
• "Immediately reduced my knee arthritis pain upon wearing it."

Cons:

• "The lycra in the fabric is breaking, the heat transfer logo has mostly peeled away."
• "The golden logo on the side peeled off before I even put the knee sleeve on for the first time."
• "It does not always stay in place, particularly when I'm doing anything out of normal movements."
• "The upper band is way too tight and I can only wear the brace for about 4 hours before it starts bothering me."
• "The sleeve made my knee area feel kind of cool, which was really nice."
• "The upper band is way too tight."
• "The top and bottom of the sleeve are almost too tight to be comfortable."

Effectiveness

Pros:

• "I could tell the next morning which knee I had it on because the knee I had it on the day before was not as sore as the other one."
• "After wearing it for the next couple days, he told me he could tell something was working as the pain had subsided and he had more spring in his step."
• "That's how comfortable it is to wear."
• "I was able to get the perfect sizing while still having the compression that I need during my workouts."
• "These sleeves are great for knees that aren't necessarily injured but sore and overworked."
• "The first day she wore the sleeves she said it wasn't until the afternoon before she realized she had been up and down the stairs without any pain."
• "However, for some reason I have noticed that my knee pain is diminished after workouts."

Cons:

• "No effect on arthritis at all total waste of money!"
• "I got a refund only for one of them, very dissapointing."
• "Also I'm not a fan of the funky design on the side."
• "This is an overpriced compression brace."
• "Was not worth buying it."
• "Did not help at all with pain or support."
• "has not made my knees feel better or the pain any less."