FlexiKold Gel Pack Half Size Reviews Summary

Effectiveness

Pros:

• "It holds its cold for a long time and is easy to apply and mold to the body."
• "These ice packs have a wonderful tough exterior construction and get just as cold and for some reason stay cold much longer."
• "The FlexiKold Gel Ice Pack is very easy to use and provides uniform cold therapy enabling temporary relief to the affected areas."
• "They hold the cold for a reasonable amount of time and are flexible to wrap around the injury gently."
• "The large pad does a wonderful job. It’s super cold and stays frozen for hours with each use."
• "It's very easy to orient the FlexiKold as needed, and you can easily fold it to treat smaller spots."
• "It stays cold for at least 2+ hours and even once it has warmed up, it still feels cool due to the fabric."

Cons:

• "The material is nice and it doesn’t leak or sweat. However, it doesn’t seem to stay cold very long so it isn’t very effective for pain relief."
• "This is very much under filled with gel and too firm. When frozen there are places with no gel at all and impossible to redistribute."
• "Some reviews indicate this product doesn't get cold."
• "However after using it several times, I noticed it doesn’t stay cold for very long. Maybe 10 minutes tops."
• "This thing stays cool (not cold) for maybe 10 minutes, if that."
• "These ice packs do NOT retain a cold temperature for more than 5-10 minutes and really don’t start out that cold to begin with."
• "Because this ice pack did not stay cold longer than 15mins."

Quality and Durability

Pros:

• "This ice pack is well built and sturdy."
• "Stands the test of time and very handy & high quality materials."
• "We have used this brand and style of ice pack for years and have only had to replace one of them after a lot of wear and tear."
• "They feel durable. I’m not worried about them ripping open."
• "The seams look as if they will hold forever, and it’s made from a durable fabric/material."
• "The cover feels like a heavy nylon canvas and is waterproof."
• "These are quality professional grade soft ice packs you take care of them the right way they don’t break open."

Cons:

• "These are not sectioned off into chambers. Therefore, the gel does not stay in place."
• "But...the last ones were not sealed as well as the other one ordered before."
• "Middle part of this Gel Cold Pack lost all of the gel."
• "This ice pack is terrible... it is now leaking in 2 different places along the seams."
• "So disappointed in this product... The outside is solid built but there's nothing inside."
• "However I only received it July 19th and this 'durable' product I noticed has a cut in the nylon!"
• "I didn't use it all that often only one I pulled a muscle in my back and yesterday I noticed that it's starting to leak it's material."

Design and Comfort

Pros:

• "The weight holds it in place and the gel let's it flex and be comfortable."
• "Very flexible and easy to use on various body parts and I find the level of cold reached is perfect."
• "Very easy to wrap around your injury and much, much better than ice in a bag."
• "The ice pack is very flexible even when totally frozen which makes it easy to position and contour to my neck."
• "The pack is flexible to where you can place it on any body part."
• "Flexibility is a huge plus - it wraps fully around the sides and top of my knee."
• "It is a great product, stays flexible when frozen so it fits across my hip."

Cons:

• "I’m 71 yr. Old & for me this is way too heavy & after it is frozen it’s so heavy I can barely get it behind my back while sitting in my chair."
• "I did not like this product!! It is so stiff when it comes out of freezer."
• "These gel ice packs are heavier and denser than I expected, making them not so easy to keep in place."
• "It doesn't surround the affected area due to the external pack material - not bendy or flexible enough."
• "Broke my ankle and needed to ice my foot and ankle, so thought these would do the trick. However, they are very heavy when cold and painful to place on my several incisions."
• "They are stiff when very cold and do NOT conform to the body."
• "Wish I had paid attention to the dimensions and weight of this ice pack."

Customer Service and Policies

Pros:

• "What great customer service. Changing my rating from 3 to 5! Thank you, Shannon."
• "NatraCure did honor their product's warranty and they did send me a replacement."
• "I highly recommend this product."
• "I would definitely buy it again."
• "Great buy and a quality product!"
• "So far these are a good buy and a decent value."
• "I am extremely pleased with the quality and will purchase again if needed."

Cons:

• "I’m very sorry I didn’t look closer at the return policy."
• "This product could not be returned which was not clear!!!!!!"
• "I notice after I received it there wasn't a replacement policy so I had to live with it or buy another brand."
• "BUT i do have a problem with the fact that it’s not returnable and that isn’t in a more prominent place in the item listing."
• "Beware this item is not available for return."
• "Very angry I can’t return this ice pack."
• "I tried to initiate a return but learned that it is NOT RETURNABLE, even though I never opened the package. What a scam!"