AILIHEN Headphones Foldable Smartphone Computer Reviews Summary

Comfort and Fit

Pros:

• "They are very comfortable, and work well as noise cancellation."
• "The cord is nice and long and because it's the cloth kind it isn't stiff and getting in the way."
• "They are comfortable and you can wear glasses with them."
• "The cushion rests perfectly on her ears and she can wear for hours without them bothering her ears."
• "Very comfortable, fits my head nicely and sounds great."
• "They are comfortable with a soft cushion around the ears and they fit her well but they fit me too."
• "The ear cushions are soft and quite comfortable."

Cons:

• "They are a little big for my tiny head, which makes working out in them a little hard."
• "On smallest setting just barely able to be comfortable for me and would prefer to be able to make them a bit smaller."
• "They aren't very comfortable... they actually hurt my ears after I wore them for a while."
• "I find these borderline tight when I wear my glasses."
• "I have a big head, and these headphones hurt."
• "Too small, too tight."
• "I found them uncomfortable on my head."

Sound Quality

Pros:

• "The microphone quality is superb and so is volume."
• "The sound system is really good. It's really clear and the beat is good."
• "The sound quality is awesome. You can hear every instrument, every beat and the bass is off the hook."
• "Sound quality is great, they're cute."
• "The sound quality is great."
• "They work very well and sound is excellent."
• "The sound quality is top-notch and the noise-cancellation feature is a game changer."

Cons:

• "Poor quality, waste of money."
• "These headphones did not last... sound unclear."
• "The sound quality was never that great but I didn't expect much for the price."
• "The sound quality isn't 5 stars."
• "The sound quality for music is just mediocre for me."
• "I found the sound to be of a very low quality, even for the price."
• "The sound was very tinny."

Durability and Build Quality

Pros:

• "They've held up quite well!"
• "They still work, don't have any sound issues, and can handle a bit of handling."
• "After wearing them 4-7 hours a day, 6 days a week, for almost two years, there are NO signs of wear- that is impressive."
• "Good quality great product very durable are use these almost every day even my kids borrow them and they haven’t broke them yet which is a shock."
• "They are durable and easy to adjust to fit his head."
• "They're very durable."
• "These are surprisingly good and sturdy. Even after a few months of use. These have been thrown about abit and are still working well with good quality sound and toughness."

Cons:

• "Broke after pulling it out of the plastic container that it was in."
• "The plastic on them is pretty cheap and broke in less than a month of regular usage."
• "When I went to put them on one day the whole left side of the headphone came apart."
• "The first one we ordered, the adaptor got 'bent' the first day."
• "I bought these in may (2 months ago) and they've already broken."
• "It broke after 2 months."
• "They stopped working after a while, there was no sound coming on the right side."

Customer Service

Pros:

• "customer service was great. Great communication and troubleshooting advice."
• "The company is awesome to work with as well. We had a pair arrive damaged and they replaced it very quickly without question. Outstanding customer service."
• "I always appreciate good customer service."

Cons:

• "I wanted to send them back, but the company wanted to charge me half what I paid for them for return shipping."
• "When her mic turned stopped, I immediately tried to get a refund/replacement and realized It was past our window to return."
• "Well, I've tried to contact them and they have not responded."
• "Update: I tried contacting Ailehen and even though their website says they back their product 100% they've never returned any of my correspondence."