Wireless Driveway Resistant Detector 1Receiver Reviews Summary

Customer Service

Pros:

• "I sent a quick email to customer service not expecting to even get a response but they got back to me pretty quickly with instructions and my new sensors are up and running."
• "I always get a email response right away and they always have a solution to my issue."
• "Honestly this company knows customer service."
• "Customer service is awesome. They answer all emails within 24 hours and are extremely helpful and supportive."
• "Emacros customer service is top notch, they always respond within 24hr."
• "The customer service at Macross is excellent!"
• "I asked questions and Nina from customer service was AWESOME and gave me prompt feedback and assistance!"

Cons:

• "Been trying to find how to reach out to customer service, not finding any information."
• "I can't seem to get any response from emails as to why this is happening."
• "Support. I emailed support TWICE about issue #2. It has been weeks with ZERO response."
• "I cannot find anywhere to contact manufacturer, not even on their store page. Very disappointing."

Product Reliability

Pros:

• "It works very well."
• "We have had no false alarms, and every person or vehicle which has passed through has triggered it: a record of 100%."
• "Also, the product has been through downpours and 95 degree southern heat. No issues at all - works great."
• "The outside unit has been only powered by solar and has never failed to work."
• "Since installing in our driveway it’s kept us aware of animals and people entering our property."
• "It’s been under use over 4 months, alerts every time without fail."
• "This system has NO false alarms."

Cons:

• "This product seems to only work half the time."
• "The alarm is annoying and useless."
• "Both eventually just started going off nonstop for no reason."
• "It’s not sending notifications when it’s pitch black out."
• "Sometimes it just does not signal someone coming."
• "Unfortunately it doesn't pick up every car that goes by."
• "However, after having this system installed about 2 months now, we regularly have false alerts or no alert when actual vehicle does drive up."

Installation and Setup

Pros:

• "It was extremely easy to attach the motion detector to a post, then set up the receiver."
• "This was easy to install and the instructions are easy to understand."
• "The alarm was simple to set up, and once I removed a couple of limbs that were causing a false alarm, it's worked like a dream, no more false alarms."
• "Very easy install and setup."
• "Super easy to use and understand."
• "This driveway alarm was very easy to set up and works perfectly."
• "It was super simple to mount and get up and running. I had no problem at all."

Cons:

• "The ad said 1/2 mile, that's 2,640 ft. I placed one transmitter 1,412 ft. from the receiver, neither transmitter would work at that distance."
• "I have never heard it go off, so I drove down to the detector and it worked, but it doesn’t .1 + of a mile away!"
• "The base is not compatible with the two new sensors I just purchased."
• "The only complaint I have is that my min unit power cord does not seem to work and I go through batteries about once every two months."
• "It still won't work, keeps saying recharge even though I charged it for 24 hours. I would not recommend this product."
• "The original receiver does not have the 'pairing mode' that is demonstrated in the product description video."
• "The sensor started working intermittently after a year and we discovered that rain water had leaked inside and caused corrosion on the connections."