Retinol Puffiness Brightener Wrinkles Brightening Reviews Summary

Hydration

Pros:

• "The eye stick leaves my skin feeling hydrated all day, which always reduces the appearance of fine lines!"
• "Creamy and smooth in consistency. Very hydrating and nourishing for my under eyes."
• "It's very moisturizing and makes my under eye skin so soft."
• "This product feels so fantastic & left my face feeling smooth & luxurious."
• "It hydrates, firms & brightens the skin around the eye area."
• "It hydrated and gave moisture to my eyes that they have been lacking."
• "It's very subtle on the skin with lots of moisture."

Cons:

• "For me it's very oily, it sits on top of the skin, it's horrible under makeup."
• "Not a big fan. It's small and cute packaging and convenient and kinda fun to use lol buuuut I don't feel like it actually penetrates the skin."
• "The stick is much more “solid” than expected. It pulls at the skin around my eyes too much for me to able to use it."
• "The stick also is like a lip balm in consistency and I found it difficult to apply under the eye without pulling at the sensitive skin."
• "I love the packaging, but it isn’t soft enough to use without pulling and tugging the skin underneath your eyes."
• "The Velamo retinal eyestick doesn’t roll on easily. It pulls at your skin forcing you push harder to get it on your eyelids."
• "The stick method is not as swift and easy to apply. It might work, but every time I apply it, I'm stretching the sensitive area of my eyes."

Customer Service

Pros:

• "Customer service is amazing! I was not happy with the product and they reached out to me and offered a replacement or a refund what other company does this!"
• "The company reached out to me and provided wonderful customer service."
• "Great customer service follow-up also."
• "Customer service is beyond amazing. They message you to even tell you about product and how to use it."
• "The customer service and follow up has been incredible."
• "I have never had such a wonderful customer service."
• "Their customer service is amazing."

Cons:

• "They tried to buy the removal of this review."
• "The thing I wanted to mention that is misleading though is that the company offers you a free product or amazon gift card only if you rate it 5 stars."
• "This is not being transparent towards your customers. I definitely would like to know the, % of Retinol and the, Derivative of Retinol being used in all of your Retinol Sticks."
• "It was a real turn off; within the same week of getting the product, received a postcard mentioning that if I gave them 5 stars they will send me another eye stick for free."
• "I have to add that this Company tries to deceive by using Americanized names like Jenny Miller from Customer Care."
• "The seller responded immediately. He refunded my money."
• "Wonderful seller customer service/support!"

Sensitivity and Irritation

Pros:

• "I have super-sensitive skin. I’m happy to report no bad reactions!"
• "I have very sensitive skin and so far have not had any issues."
• "I have mature sensitive skin this does not bother my skin."
• "I have had no irritation."
• "It goes on smoothly and it didn’t irritate my skin."
• "I have sensitive eyes but this didn't irritate them at all."
• "I have sensitive skin and eyes and this hasn’t bothered my eyes."

Cons:

• "I had a reaction one night and awakened with a red, puffy sore spot under one eye."
• "However, it irritated my eyes and caused inflammation that took over a week to heal."
• "My eyes were more puffy and underneath was red and burning."
• "Unfortunately this made everywhere it was applied around my eyes extremely itchy, even after washed off, hopefully it stops soon."
• "Burned and itched like crazy. Actually made me look 30 years older."
• "I used this product one time and my under eye swelled up. Apparently I am allergic to it."
• "This product has left horrible noticeable bumps all under my eyes and I haven’t used it in over 1 month, they still haven’t gone away."