Chefs Path Airtight Storage Container Reviews Summary

Customer Service

Pros:

• "Customer service is absolutely the best I've ever known!"
• "I am extremely satisfied with the containers and am blown away by Waleed and Chef's Path customer service."
• "I was very thankful for both his quick response and efficient way of remedying the problem, it was awesome."
• "This kind of customer service is very rare today, as is his firm’s commitment to excellence."
• "Waleed answered right away and offered to send me a new set which arrived in a few days and was perfect."
• "Follow-up from the seller has been considerate and helpful."
• "They got back in contact with me pretty quickly and sent a replacement."

Cons:

• "I have contacted customer support twice and no answer."
• "Customer service never responded in any way to my request."
• "I tried to contact them, not for a refund but to see where I could buy replacement lids. I have yet to hear back from them."
• "Was not happy with the seller, have reached out numerous times because I had one container that was broken an asked to have it replaced an seller does not respond."
• "I emailed customer service asking for replacement options and they didn't respond."
• "I contacted the company and had no response."
• "Can’t even get a hold of the company and my item shattered into pieces."

Product Quality

Pros:

• "So far love my products and confident in my purchase!!"
• "Love love love the look and feel of these! So sturdy and makes the kitchen look really neat!"
• "The seals are excellent, and food inside stays very fresh."
• "Everything stays fresh, less waste, plus with a few easy steps your kitchen looks so different - idk how to explain it, just a clean look overall."
• "They do an excellent job of keeping the contents fresh and keeping bugs out."
• "The containers are high quality and the lids fit firmly and are airtight."
• "The Chef's Path storage containers however are fantastic! They seal air-tight and prevent leakage."

Cons:

• "Loved them the first few months, but they are now useless."
• "One by one they just pop and separate after a few uses."
• "The plastic containers though are thin and cheaply made and 2 have split from the sealing pressure of the tops."
• "After 2-3 months of use, the lids started breaking."
• "The marketing is kind of sleazy... the larger containers are sold separately and after you purchase and receive them, you learn that they do not match and are more cheaply made."
• "Bought 3 sets of these and ALL of lids broke between 1 week and 11 months of use."
• "They have been great. I bought in May of 2023 now it’s January 2024 and all of them are breaking."

Design and Usability

Pros:

• "Like that the container are nice looking."
• "Using these in my pantry made things look much more uniform and organized."
• "These are so cool! I love the way they easily seal up! Perfect for my needs."
• "These look great. The way the flip top works is very clever and effective."
• "They fit well in our pantry and offer a variety of sizes. The pantry looks organized and our food stays fresh."
• "They are awesome and I love the way the stack to form a perfect cube!"
• "They stack nicely so they take up much less space than the original containers for all these things did."

Cons:

• "These are marketed as dishwasher safe. Yea the containers are dishwasher safe but the lids... is not only NOT dishwasher safe it's not even washable."
• "The lids trap water when being used for cleaning (is there endless mold growing inside? we’ll never know)."
• "Designed to fail, should of used a better material, plastic fails after usage."
• "The lever that 'seals' the container isn't anchored by a whole pin - it is only 2 little cheap plastic nubs holding the tension, all of which snapped off."
• "The design flaw with the lids is a deal breaker."
• "The lids have openings that allow water into them, but do not come apart to let them dry."
• "The plastic flip piece on the lids snap easily and the whole lid comes apart."