Avantree C171 Headphones Line Smartphones Reviews Summary

Comfort and Fit

Pros:

• "They fit nice and snug in the ear and I sometimes forget I am wearing them."
• "The fit and comfort is great. They feel very secure."
• "They stay comfortably put."
• "These are really comfortable. The part that goes over/behind one's ear is fairly soft."
• "They fit great around my ear and I wear them a lot."
• "These fit so well and stay in so well I sometimes forget I have them on."
• "These headphones are very comfortable. I'm picky about headphones, I don't normally like ones that fit in my ear, but these can be adjusted so I forget I'm wearing them."

Cons:

• "You have to adjust them just right for them to be comfortable for long periods of time, but they get the job done."
• "None of the ear pieces fit well. Small ears? Don't buy."
• "The over-ear band is made from a harder/stiffer rubber that feels less comfortable."
• "These floppy things don't stay around my ears much and feel like they are always falling out."
• "Basically, where the plastic comes into contact with the inside of my ears it has caused a lot of pain redness, and even seeping, I had to stop wearing them."
• "The only thing I don't like is the volume control is very tiny and up high on the wire so you can't see what you are doing, have to feel."
• "The rubber cups appear to be the same size but somehow they don't fit in my ear canals as snugly as the old ones."

Sound Quality

Pros:

• "Sound quality is very good."
• "Sound is excellent."
• "The sound is great and the noise cancellation ability is good."
• "The sound quality is amazing, its like Im listening to live music."
• "The sound is very good, fit well and stay in place."
• "The sound quality is good."
• "Sound quality: Amazing compared to most popular cheap earbuds."

Cons:

• "The sound quality, noise cancellation and bass quality were all consistently sub-par for me."
• "They aren't great for listening to music due to lack of bass, but they work well for phone calls."
• "However, it sounds to me like I'm underwater, and it sounds to others like I'm 'in a wind tunnel'."
• "Sound quality is abysmal, in part due to the lack of a firm, continuous seal in my ears."
• "They aren't very loud, and the 'volume up' button doesn't turn the volume up."
• "They work great, sound quality isn't the best. They sound muddy not enough treble but they work great."
• "Sound quality is not stellar, merely quite good."

Durability and Reliability

Pros:

• "They last longer than some cheap earbuds I've used in the past."
• "Me having a 10yr. old that’s a gamer who runs through headphones; I purchased multiple. Let’s just say I could’ve saved some money, because his 1st pair are still in excellent condition."
• "I've yet to have a pair to last a year, but Avantree have always aided me by giving me a new set under the two year warranty."
• "The durability and sound quality is great for the price."
• "I got this 3 years ago and just replaced it because I was so impressed with how long it lasted the first time I bought and the sound quality was great till I replaced due to wear."
• "It feels quite durable."
• "The silicon cord is thick so I know it wont tear off no matter how much I move during exercise, etc."

Cons:

• "Within 1 month, the volume control failed...Within 2 months, the left ear failed...Within 4 months ... no longer functional."
• "they have begun to die. I wish earbuds would last longer than 6 months."
• "I’ve had them for less than 8 months, using them about 4 hours a week and they died after getting all staticky and breaking up terribly."
• "Unfortunately, after only four months of owning them the sound now periodically cuts out, which affects the microphone as well."
• "These were very affordable headphones, and did a good job of staying in my ears during workouts. Unfortunately, sounds stopped coming out out of one of the headphones after only 1 month, and then it was completely broken after about 3 months."
• "A problem I've found with both the old and new pairs is that the rubber cups fall off quite easily."
• "Poor material quality. I am surprised at the thin wires."

Customer Service

Pros:

• "Truly enjoying using this quality product. Had to contact customer service about securing the 2-year extended warranty. Their customer service personnel promptly resolved it."
• "Also, I had an issue with a first unit: great customer support!"
• "I contacted the Support Group via the option on the website and had a wonderful ongoing interaction with Dannah who guided me through the process to request a replacement."
• "Great customer service."
• "The amount of support, the quickness of the communications and the obvious desire to resolve the issue by the Avantree Support Team was amazing."
• "They are very considerate and tend to the needs of the customer in a timely manner."
• "The company is very responsive and efficient."

Cons:

• "But I was trying to use it for work, and my co-workers said I sounded very muffled during our online meetings."
• "Tried using them on my PC for a meeting and the microphone cuts out a lot."
• "A bit too often, people have trouble hearing me on the phone, though..."
• "Also beware of where you purchase, as the 24 month warranty may not apply."
• "Piece of junk. The buttons don’t work at all. The volume and pause buttons do nothing."
• "Microphone quality is very poor, tons of interference noise, not great."
• "But the mic is muffled."