LISEN Magnetic Friendly Compatible Smartphones Reviews Summary

Magnet Strength

Pros:

• "The magnet is very strong."
• "The magnet that holds the phone to the vent is very strong and I don’t have any complaints."
• "The magnet attaches very strongly to the metal plate on the phone."
• "Strong, impressive, magnetic hold."
• "The magnet holding power from the holder to the phone is very strong even through the cover on my phone."
• "The magnet is super strong."
• "The magnet is sooo strong I would buy again but I have a feeling this will last forever!"

Cons:

• "The magnet was weak. my cell phone would slip off when I made a turn."
• "It didn't hold on well through my dual layer case."
• "It also was a little bit weak to hold my iPhone Max 11 Pro."
• "While the mount to the vent is very secure, the magnetic hold is very weak."
• "The magnet does not hold at all with my phone case on."
• "Bought this for my wife, but the magnet is weak, and her phone keeps falling off when she's driving."
• "The magnet is not strong at all to hold the phone (attached with metal plate) in place."

Mount Design & Installation

Pros:

• "The hook on the mount is GENIUS and you can tighten it so it's nice and secure."
• "Easy to install, very sturdy and the magnet holds my phone very well!!"
• "Really easy to use and to attach to the car."
• "It’s great quality I can tell it will last a long time."
• "Installing was easy enough and my phone sticks right on it."
• "The ratcheting attachment for the AC vent is very clever making it very secure."
• "Easy to twist phone to another angle without losing it's grip."

Cons:

• "The hook may not be long enough to attach to the car vent vanes."
• "When I tried to hook it on my vent, it did not expand long enough."
• "First off the vent hook system is no good because once it's in, it's so big that you can't move the vent anymore."
• "This mount will not hook into the vent blade on any of my three vehicles."
• "It will not attach to my center AC vent where I want it."
• "The clip arm that is supposed to engage the vent is too short."
• "The vent mount system is too wide which prevents it from fitting between the vent blades."

Customer Service

Pros:

• "Update: Although the product didnt work for me, I must add that the customer service from Lisen is excellent."
• "The company contacted me and after verifying what happened, sent me a replacement mount!"
• "The company quickly reached out and sent me a new replacement for my broken one."
• "The company has great customer service skills and I'm happy to say they stand by their product."
• "Lisen really wants the best for their customers, and they ended up giving me a DIRECT refund, not through Amazon."
• "Emailed customer service. Responded in less than 16 hours and a replacement was sent."
• "First let me say this company has great customer service."