Apple iPhone SE 64GB White Reviews Summary

Condition of the Phone

Pros:

• "Phone came in perfect condition."
• "This phone is in perfect condition. Battery charged to 100% and last all day."
• "This a CLEAN phone with no scratches anywhere that I could see."
• "Works and looks like a brand new phone."
• "Bought this phone refurbished/excellent condition and when it came it looked like brand new."
• "It works perfectly and there are no scratches, scuffs, cracks, or other marks anywhere on the phone."
• "Phone came in great condition, looks like new, and battery health is at 94%."

Cons:

• "The white iPhone came with a scratched screen. Was loose in box. Didn't feel refurbished."
• "The most off putting thing is the dirt and grime in between the screen and main body."
• "Phone looks new, but the battery doesn't even last 10 hours."
• "Also the charger cable it came with does not work so I am going to have to purchase one."
• "The biggest sad thing is that the SIM card port was broke by whoever fixed it or had it last."
• "This is the first time I bought a used phone from this company in the LCD display is garbage. The colors are off and I can tell the quality is very cheap."
• "The down side is that it came with 2 scratches near the home button…it’s not a big deal it just doesn’t look pretty."

Battery Performance

Pros:

• "The battery is excellent."
• "The screen is slightly bigger, easier to navigate, I can activate the phone easily with my thumbprint, it is faster, and the battery charge lasts longer."
• "The battery charges to 100% and holds a charge."
• "Battery charges to 100% and so far holds charge as expected."
• "The second phone works great and the battery life is quite good."
• "The battery life was 100%."
• "The phone works great, and the battery lasts for a long time between charging times."

Cons:

• "The only issue is that I received a phone with 70% battery life and I keep getting a message to service the battery, and the battery life doesn’t last all day, barely even lasts half of the day with barely even using it."
• "I wanted a smaller, lighter iPhone so I ordered this Refurb SE2. I think the Battery was on it’s last gasp."
• "The battery life is horrible."
• "This phone only charges with the charger it comes with."
• "The battery does not even charge to the guaranteed 80% of original."
• "Phone worked great for 5 months but died in the middle of the night per child monitoring app."
• "A fully charged phone doesn’t last half day if you use the app for GPS that will drain the battery so fast…"

Customer Service and Returns

Pros:

• "I would welcome a contact from the seller, to discuss this."
• "Very happy and will buy from this seller again if the opportunity arises."
• "So I contacted the seller via Amazon, and they let me exchange the phone, no problem."
• "I added stars because they took return and full refund and they don’t make it hard to return it."
• "They offer free returns, and send you instructions on how to return it if not satisfied."
• "However, they sent out new one as soon as we requested a return/replacement."
• "Thank you to the third seller, MOBILESUPPLY, they handled everything perfectly and it was easy to track my phone through UPS."

Cons:

• "Worst refurbished product I have ever received."
• "Super disappointed."
• "The first one was like store bought brand new color, quality, and performance."
• "Rings are not reliably coming through which has already resulted in a couple of missed calls."
• "Contacted Amazon, 3x, who said they reached out to seller who never responded."
• "Called Apple and customer service told me since I purchased the phone from Tracfone on their web site and payment was made directly to them, Apple couldn't refund me my money."
• "Every subsequent time I tried to get in touch with BuySPRY, they sent me the same canned response."