OVENTE Electric Borosilicate Boiling Countertop Reviews Summary

Design & Aesthetics

Pros:

• "Beautiful design, easy to clean."
• "Nice looking item that does not take up much space."
• "Excellent kettle, works well, nice design, good price!"
• "Just loved this little water cooker."
• "I like how good-looking this product is."
• "It looks nice. It's larger than I expected."
• "Also very nice looking pot."

Cons:

• "Feels like cheap plastic and I did not feel it was a good product."
• "The plastic is obviously a little cheap feeling as a few others have mentioned."
• "The material is kind of cheapish."
• "Looks cute but not a great quality. After. 2 time uses it started to have marks inside."
• "The heated water taste terrible in this plastic container compared to the metal stove top."
• "The kettle leaks water from the bottom creating a fire hazard."
• "Don't even bother buying this... The plastic is cheaper than cheap... and water leaked all over the place."

Functionality & Performance

Pros:

• "Great investment also as soon as the water is boiling it will turn off by itself as a safety feature."
• "Takes a few minutes to get amazingly hot water and holds 1.7L of water!"
• "It heats really fast and is very HOT."
• "It took 8 minutes to boil and shutoff automatically."
• "Shuts off very fast after boiling."
• "Safety auto cut off."
• "The automatic cut off is a God Send!"

Cons:

• "It broke by the 23rd."
• "Lasted less than a year. Slow to bring a full kettle to full boil."
• "The bottom of it cracked after just a couple of months."
• "Dangerous!!!..kettle did not turn itself off as advertised."
• "When the lid stopped staying on while boiling the safety feature of turning off will not work. It just boils and boils."
• "The kettle sometimes turns itself on again."
• "First time use and the auto shut off when it boils didn't seem to work, I let it run probably 5 mins after it was clearly boiling before I stopped it myself."

Quality & Durability

Pros:

• "This kettle is great, it is bigger than it looks, it is nice looking and sturdy."
• "I’ve been using this kettle for a good while now and it hasn’t disappointed."
• "Also appears to be well built."
• "I purchased in 2016 and it just stopped working today (Jan 2023) and it made it through a cross country move a couple of years ago."
• "No real issues after six months of real daily use."
• "This one is working fine after several months and I like that it's fillable through the like without opening it."
• "The kettle feels sturdy but is also lightweight when empty."

Cons:

• "It worked fine until it bellied up. Purchased May 20, 2019 broke February 15, 2024."
• "1st purchase stopped working after 2 years."
• "I’ve owned the kettle for four months, and now it’s stopped working."
• "Update: it stopped working already."
• "The on/off light switch illumination stopped working on day 5."
• "This product stopped working after a couple of months. I was very disappointed."
• "The quality just to bad, it's 85% of plastic. and I don't think it have any safety protection it's just heat up and could cause same fire issues."

Customer Service & Support

Pros:

• "I bought it for my wife's shop and it arrived quickly but was missing a main piece. I contacted the company and the situation was quickly resolved in a painless fashion."
• "I contacted customer service and they were awesome! They are going to replace the kettle."
• "Amazon customer service was excellent."
• "I complained about them shipping an unusable product and received a refund without needing to return the item first so that is good at least."
• "I am thinking about getting one for the house."
• "I absolutely love this little pot."
• "Honestly one of the best purchases I have ever made on Amazon."

Cons:

• "I'm off to pay $25+ for a borosilicate glass kettle and take this hot garbage over to UPS for a return."
• "Don't waste your money."
• "This product is terrible."
• "So, what I got delivered was a battered box."
• "I ordered kettle it came promptly but was broken. Asked for replacement. It was delivered 2 weeks later also broken same area."
• "This unit leaked water, then tea, until I finally gave up after it ruined some files I had in the filing cabinet where it sat."
• "Too bad I couldn’t return this kettle because the date to return had just passed."