New Work Comfort Orthotic Insoles Reviews Summary

Comfort and Fit

Pros:

• "These insoles are a dream come true to my feet! It actually feels like I'm walking on small clouds."
• "These really saved me from getting new work boots. Just the right amount of thickness, and support."
• "These insoles provided instant relief for arborist son who is on his feet constantly."
• "These insoles are way better than anything I've bought in the past. I walk at least 12 miles a day on rocks and these made a world of difference."
• "I love these insoles. I waitress so I am on my feet all day long at least 10 hrs a day my feet were sore before every day but now I walk without pain great support."
• "These comfort insoles are soft and comfortable."
• "These insoles are cushy and super comfortable to wear."

Cons:

• "They were true to size, However for a replacement insole my shoes were comfortable before and now they hurt."
• "Put these in my Hoka hiking boots today to check them out. Really wasn’t that impressed."
• "The tiny nubs on the front portion were just big enough to feel like I had something in my shoe or on my sock."
• "All the pressure in my feet was pushed to the outside and caused hip problems."
• "Unfortunately these inserts aren't working out. The left ones heal cushion is too far forward and pushes up the front of my heel."
• "Omg! These hurt my feet."
• "It’s not a bad insole if it didn’t have bumps all over the insole."

Durability and Quality

Pros:

• "They feel like very high quality insoles, the material is nice and sturdy."
• "I have tried many orthotics and inserts over the years and these are by far the most comfortable I have experienced."
• "Looks durable and I expect them to last as long as my name brand inserts."
• "I’ve had these for 6 months and they are just as comfortable as the first day."
• "After prolonged use, they haven't broken down the support."
• "These are the best, durable, made well, great support."
• "These are of a good quality. They are comfortable and don’t breakdown like some other inserts I’ve used in the past."

Cons:

• "I used shoe inserts for just over a month and were pretty good inserts but they have worn out and aren't doing anything now."
• "But after the third day they have gotten super stiff and are kind of starting to get uncomfortable and they are now hurting the bottom of my heels."
• "I also am not comfortable with the texture of the insole."
• "I’ve put these in my yard work shoes for testing... However, the edges have already started to disintegrate."
• "After the first 2 months, the inner sole came out."
• "I've been wearing this product for only two and a half months and there's already a hole."
• "The padding sucks I’ve had these a little over a week and it’s like they offer no Cushing at all after a while they made my heels hurt really bad to the point that it’s hard to walk I had to take them out."

Customer Service and Support

Pros:

• "I e'mailed the company directly about an exchange and they accommodated the request quickly and easily."
• "The unbelievable amazing customer service provided to me by the makers of CruvHeal was beyond amazing."
• "I would definitely order again from this seller."
• "Update due to them reaching out and offering a refund fairly quick and easy. Was 3 stars gave them 5 due to the refund process and the fact I got to keep the insoles."
• "You can rest assured that the insoles will be just as comfortable as you hope they will be. But if they happen to have any issue whatsoever, you can feel confident working with their customer service."

Cons:

• "I used shoe inserts for just over a month and were pretty good inserts but they have worn out and aren't doing anything now so I have tried contacting the company explaining the situation and they have not responded."
• "So my big issue with these is the amazon site. The fact that these are the ones with the bumps on the bottom are not very clear when reading and made me make a mistake in purchasing them."
• "I purchased three of the inserts. I tried one and didn’t like it so I did what the company asked and contacted them. They agreed for us to return them for a full refund. We returned the two unopened inserts to Amazon as directed by the company but they told us they would refund us the opened one not to return it with the others. Amazon refunded for the two unopened but never received refund from the company for the opened one."
• "How the company handles this will determine future purchases."