Granite Mortar Pestle Set Molcajete Reviews Summary

Size and Capacity

Pros:

• "If you are looking for a larger M&P, this is a good one. I'm able to make guacamole using two large or three medium avocados."
• "Sturdy and large. The set is real cool. I love the size."
• "This is a hefty piece of stone. Impressive! And the pestle is substantial and fills the palm."
• "This is a shallow and wide mortar that is made of stone."
• "I’m really enjoying my new mortar and pestle just what I’ve been needing for crushing my herbs etc.! Its very durable and sizable I say about a two cup hold."
• "Love how large this mortar and pestle are. I can make enough guacamole for a crowd."
• "Very sturdy and authentic as well. The pestle is the perfect size and easy to hold for grinding spices and making guacamole and the bowl holds plenty."

Cons:

• "The three feet are a bit narrow not stable enough when you're grinding along the edges."
• "Was delivered with a huge crack in the bowl, so now I can’t even use it."
• "The avocado tool came broken so I can't gift that to my friend."
• "It's horribly HEAVY."
• "OMG, this thing weighs a TON. It’s hard to carry it from the sink to my island."
• "A very small chunk of the bowl fell off as I was unwrapping it from the packaging."
• "It's very unwieldy and difficult to empty. I also find it does not hold the amount advertised unless you were using it as a serving dish."

Material and Quality

Pros:

• "The grinding stone or pestle is the highlight for me."
• "The “seasoning” process was pain free and made a notable (positive) difference."
• "Affordable, quick arrival, easy to clean and worked perfectly."
• "Its sturdy.. it stays in place when you use."
• "I really didnt have to do a lot to season it.. the granite dust is almost non-existent."
• "Easy to clean and super easy to use!"
• "Even though the surface texture is 'granite rough' it still feels pleasantly tactile and although you would not think so it cleans very easily, does not hold onto any of the contents you put into it."

Cons:

• "I did notice it tends to absorb any type of oil in the food, even small amounts, and darken the granite as it is unfinished."
• "This product appears to be cement or concrete but not granite."
• "It's very, very heavy which could make moving it difficult for children or the elderly."
• "The item was loose in the box when received and the box was damaged from the inside out from bouncing around."
• "First of all on the ad detailing the product, nothing was said about needing to “season” the object before use."
• "It holds 2 cups NOT 4 cups."
• "I completely understand that some mortars may break and need repairing but at the end of the day, this is not what people are ordering with their money."

Customer Service

Pros:

• "Customer service is good and they made it right when we pointed out an issue."
• "I contacted the seller and they responded immediately, sending a new unit out the next day."
• "The customer service for this product was very professional."
• "Contacted the seller. Received quick response and a mailed in avocado tool."
• "very very happy with this. So heavy duty. Mine arrived with chipped edge and I reached out to customer direct and was soo fast responding and took care of it right away."
• "I contacted customer service bc there was an issue with my order and their customer service was absolutely fantastic!!"
• "Order arrived as promised and it's a beautiful piece, even to display."

Cons:

• "Unfortunately, after two queries they still haven’t answered. Hence, the disappointment!"
• "The free avocado cutter isn’t great but since it was a bonus gift anyway doesn’t really matter."
• "The small plastic avocado tool was broken, however, which wasn't a surprise since it was floating in the box with the heavy product."
• "Product arrived with broken cutting tool."
• "I tried exchanging it through Amazon but they only give the option to fully return it."
• "The product came on time, and I absolutely loved it, but there is a mark in the middle of the mortar, which looks like it had broken in the middle, and they tried to fix it by joining it, I will be returning it."
• "I sent this product back for a refund."