Original Yellow Storage Shelving Outdoor Reviews Summary

Assembly

Pros:

• "Super easy to install, don’t think I even got an instruction manual. Got my bins from Costco and they fit fine."
• "Love the two I bought and after an easy assembly I’m buying two more."
• "It’s easy to put together and serves its purpose. Seems decently solid but my bottom shelf with 195lbs worth of gear is 'bowing' so not sure how long that will last."
• "Does exactly what the product is supposed to do, this is the 2nd one I’ve bought, both have been very sturdy and very easy to assemble, it takes only a few minutes to assemble."
• "The shelving was easy to assemble and fits firmly together with no jiggle, wobble, or any play so seems very solid."
• "Very happy and perfect for garage storage, sturdy and easy to put together."
• "Pretty easy to figure out how to put together once you get past the directions."

Cons:

• "There weren’t assembly instructions provided or a QR code to access online, but we found a video and it was easy enough."
• "Only con really was you have to clean up some of the plastic flashing from the parts to yourself if having it on them bugs you."
• "The instructions are a bit hazy, there are 2 #1 steps, one on each side of the page."
• "The hardest part of assembly is taking the parts apart from the plastic pieces that holds all of them together."
• "Unfortunately this product arrived with directions for some other product of this company."
• "The instructions were close to useless, but it wasn’t hard to figure out."
• "It is difficult to assemble because the corners do not match up perfectly."

Customer Service

Pros:

• "We had a cracked shelf and customer service was great! No questions asked."
• "Update: contacted seller and they shipped the missing parts very quickly, received within a few days!"
• "One layer and support feet were damaged from shipping and the seller replaced it not once but TWICE without making me submit more than just a request and a pic. Fantastic customer service makes up for poor shipping peeps."
• "FedEx delivered my unit to the wrong address, I contacted the company and they made it right. This unit holds eight of my storage containers, very sturdy."
• "I called on a weekend, received a call back on Monday, sent a few pictures, and by end of the week had replacements delivered."
• "I emailed the company 10:10 pm one night and had their reply by 6:10 the next morning."
• "I’ve never written a review of anything before but am compelled to do so by this product and favorable experience with the manufacturer. You’ll see a lot of complaints about no instructions in these reviews."

Cons:

• "Worst customer service I've ever witnessed in 12 years with Amazon. Also product is terrible!"
• "Seller is not willing to pay for the return of the defective items."
• "Very disappointed and when having to return, I'm being asked to pay for shipping even thought it's not what we had hoped."
• "American Plastics will accept returns, but YOU will pay for the return."
• "I have been trying to return these and their customer service is garbage, I guess their goal is to not provide a prepaid label and just hope I go away."
• "I contacted the seller to return as our 27 gallon totes do not fit. They sent a return label but we would have to pay shipping."
• "When I asked for some customer support, I was effectively told, 'too bad, so sad.'"

Product Quality

Pros:

• "It’s pretty sturdy and the screw-in feet can help you level it."
• "Easy to assemble, sturdy, modular."
• "Perfect size and holds my cases of water and soda with no signs of being overburdened."
• "Ridiculously easy to assemble, sturdy, and looks great - what's not to like? Highly recommended!"
• "Much sturdier than my other plastic shelves."
• "Will definitely order again and highly recommend these shelves."
• "These shelves are great quality and putting them together was a breeze, I literally put together 2 of these in 15mins or less."

Cons:

• "These shelves don’t fit the 27 gallon totes commonly sold at Home Depot or Costco etc."
• "Claims to fit 8 of the 27gallon storage bins. I could only get 2 to fit on the top shelf because there other shelf's aren't tall enough for them to fit."
• "The shelves are also surprisingly short so you can't fit a normal size packing box on them."
• "WOULD NOT BUY AGAIN, CONSIDERING RETURNING IT."
• "The shelves sag too much on day 1 for the relatively light weight placed on them (less than 200 lbs)."
• "As soon as I put weight on the shelves they collapsed in and the top plugs popped out."
• "The plastic at the corners is super thin and has almost no flex. Very, very breakable and easy to crack while assembling."

Value for Money

Pros:

• "But other than that, not bad for the price."
• "For the amount of room I have on this, the price was very good."
• "Worth the $"
• "Overall, I'm happy with this purchase (now that it's all installed) and I would buy it again."
• "This is a wonderful product! I will recommend it to you and my friends!"
• "One of the better purchases I've made in quite a while."
• "This was absolute perfect. The right size - sturdy easy to assemble and the best part ti replaced the shelving unit I had just installed 6 months ago."

Cons:

• "A cheap $30 stand is better than the $100+ I just spent on this."
• "Overall a really good product I think a little overpriced for the sturdiness."
• "If you enjoy paying for it once, you’re in for a surprise you’ll purchase it again and again."
• "Ordered a couple a months ago. Set up looks nice at the end. I wanted to buy one more but saw the price jump to $139. The price went up by $40 in a month. That’s not fair."
• "Despite the weight bearing claim, the shelves bowed under light loads."
• "I regret getting this…wish I would have gone with a metal unit that can support the weight like I need it to."
• "I will be spending an extra $50 unit to just buy the Costco heavy duty metal racks from now on."