Mr IRONSTONE Microwave Organizer Workstation Reviews Summary

Assembly

Pros:

• "Easy to put together. Only took about 30 minutes."
• "Very easy to assemble."
• "Instructions were clear and it went together very well."
• "Great product. Went together in about 45 minutes. Instructions were easy to follow."
• "Came quickly, and was very easy to put together."
• "This was simple to put together, the instructions were easy to follow."
• "Instructions were well written and made assembly a breeze."

Cons:

• "No 'written' instructions, just pictures."
• "It wasn’t the easiest to assemble, I’d recommend two people to do it."
• "Part of the assembly was a little difficult and it is VERY MUCH recommended to have at least 2 people putting it together or it gets a little hard."
• "The pre-drilled holes do not line up. You will definitely have to do a bit of DIY to make these work for you."
• "I knocked off a star because some of the pieces were labeled incorrectly which meant extra work for me to undo and re-do sections of the project."
• "The welding on some parts was really sloppy and didn't seem finished."
• "The screws for the wire drawer did not fit the predrilled holes."

Customer Service

Pros:

• "Contacted customer service regarding an issue with product, they were more than willing to send a replacement."
• "The company reached out to me and replaced the unit with no problem. They were really great to work with."
• "The seller reached out to me almost immediately to clarify the problems I encountered, sent me extras of the defective pieces, FAST, and made sure that everything was right!"
• "I emailed Mr Ironstone and they were very attentive to my issue."
• "The customer service when I reported this problem was very helpful!"
• "I contacted customer service via email and got a quick response."
• "Contacted customer service via email provided in packaging. Prompt response."

Cons:

• "I ordered the white one and it came covered in rust."
• "Pieces were bent. Thread insert missing so couldn’t attach the basket."
• "However, two of the metal pieces were delivered and were not usable."
• "There was rust where the coating was faulty, which was about 3 spots on my unit."
• "Some parts do not fit. For example, step 2, there is no way that screw G can go all the way to the end and fit the shirt bar(9) nice and sturdy."
• "The box was damaged when it finally came when I opened it the box kind of fell apart the styrofoam inside to protect the product was also tore up and crushed."
• "Product came damaged although there were no visible signs of the box being damaged."

Sturdiness and Quality

Pros:

• "Seems sturdy and has opened up so much space in our kitchen!!"
• "It’s so perfect! Finally something well made, super sturdy."
• "The final product is exactly what we wanted and is also incredibly sturdy."
• "Once assembled, product is very sturdy."
• "It's pretty heavy, seems sturdy."
• "It’s very sturdy and I get tons of compliments on it."
• "It is extremely sturdy, easy to build, easy to move around, and (again) it holds SO much."