Smirly Cheese Board Knife Set Reviews Summary

Quality and Design

Pros:

• "This board is really nice. Very good quality!"
• "The wood and finish is of high quality."
• "The product is very high quality."
• "Beautiful wood, and well made."
• "The Bamboo board itself is well made and heavy duty."
• "This is the best cheese board ever. Designed so beautifully."
• "It is beautifully designed and simply beautiful."

Cons:

• "Board is nice, however, the cutlery holder and the board’s magnets do not match. This is a quality control issue."
• "The finish on the board was cheap doesn't look like it was sanded well (lots of unfinished edges)."
• "Disappointing the strawberries stained it, only being on board for two hours."
• "The board is not as sturdy as it claims to be and was completely falling apart upon arrival."
• "The wooden tray that holds the tools has cracks on them."
• "There are multiple chips and gouges on all the sides of the board."
• "The knife holder is held on the board by magnets that are weak."

Utility and Accessories

Pros:

• "This cheese board was easy to clean and had all the necessary utensils to host a nice party."
• "Comes with forks and cheese cutting utensils. Good quality bamboo boards."
• "Knives are sturdy, sharp, and easy to clean."
• "The set will hold a lot of cheese, meats, crackers, olives, nuts etc. came with 2 bowls for sauces."
• "It really comes with everything you need - cannot recommend this enough!"
• "This thick bamboo board comes with everything that you could want: Inserts for food, dipping bowls, knives and appetizer forks, magnetic circles for the knives to rest on, it is big, beautiful, and classy for entertaining."
• "It comes with so many wonderful tools!"

Cons:

• "The two ceramic bowls for sauces are very shallow and the three little sections shown holding nuts are too shallow."
• "The little forks are pretty cheap and thin."
• "The little forks are not the highest quality but they could be replaced."
• "The only thing I wish it had was a soft cheese knife."
• "The little ramekins were a lot more shallow than I had expected."
• "The utensils included should be handled with care. The knife is so sharp, I accidentally hit it with my thumb while setting up and got cut."
• "The little forks are extremely rough and flimsy."

Packaging and Delivery

Pros:

• "The cheeseboard is securely packaged with care and serving instructions included."
• "It came in a nice box which I opened and it looks like a very nice set."
• "Everything was so cute! It was well made and nothing was broken."
• "The packaging was so tight, the pieces couldn’t get shifted around or broken even with rough handling."
• "The packaging for this set is very nice with a beautiful decorative sturdy box."
• "The packaging was very professional and elegant."
• "Packaged nicely with items listed on back and easy wrap for a shower gift."

Cons:

• "However, the other 2 took more than 10 days to be delivered."
• "There was an envelope attached to the lid of the box where the guide should have been but wasn't."
• "Wish the packaging was just a bit more reusable for re-storing the set as this is not something I use on a regular basis."
• "Feel duped. Why include a video for a different product than the one I am viewing for purchase? Very disappointed!"
• "You could tell the product was dropped by that side corner cause product box was damaged at exact side."
• "Returned it immediately 😠"
• "But when I opened the package, the cheese cutting tool has cracks on the handle area."

Customer Service and Support

Pros:

• "I emailed the support team and they got back to me very quickly - they insisted on sending me a replacement - the whole package, not just the forks that I asked for."
• "Quick delivery from seller."

Cons:

• "I strongly discourage anyone reading this review as well!"
• "Tried contacting Smirly but they never responded to my request to call me."
• "Poor supplier support. I requested help twice with no reply. Stay clear of this product and its manufactor!!!"
• "Disappointing. I contacted the supplier a week ago and double I'll hear back unless i try to track down customer service there (not Amazon's)."
• "The magnets were improperly installed. When I tried to place the utensil holder the magnets pushed it away. Poor supplier support. I requested help twice with no reply."