Intex Mattress Electronic Portable Carrying Reviews Summary

Inflation and Setup

Pros:

• "It's super easy to set up - just plug it in and turn the dial."
• "Pump control is very simple."
• "The pump is included! Plug it in and turn the dial and it inflates in about a minute."
• "The pump is very powerful and inflates / deflates the mattress in 2 minutes."
• "Once out of the box, super simple instructions and fast, easy to inflate."
• "To inflate the mattress, after you've plugged it in, [of course], you rotate the inflation/deflation knob to a position that exposes the switch."
• "This was perfect. It fits two adults and inflates quickly."

Cons:

• "Very disappointing. Deflates through the night while you are using it."
• "I have used the inflatable mattress only a few times. Each time I had to work with the dial to get the bed to inflate."
• "The pump worked one weekend in August 2023. Just got the bed out to use it for camping. The pump would do nothing when plugged into the outlet in the RV."
• "This product needs an electrical outlet in order to pump up, so it's absolutely useless in camping scenarios where there are no outlets."
• "The pump does make a fair bit of noise, in my case enough noise that it made the dog leave the room."
• "I love that this has built in pump and can inflate and deflate."
• "The built-in pump is my favorite feature."

Comfort and Quality

Pros:

• "It’s reasonably comfortable once you get situated, but very difficult to move around on."
• "It’s very high and feels like an actual bed!"
• "This Inflatable fits up to 2-4 people, it's very comfortable and does not deflate like other beds."
• "This is super thick blow up mattress that's perfect for one person. The in place pump is great."
• "I'm actually shocked at how well made this twin bed is. The top has a velvet feel. I'm 5'7 200 plus and it is comfy and easy to use."
• "This feels like a quality air bed, and it’s raised so you don’t feel the floor below you which is super nice."
• "It is very thick so you don't feel like you're sleeping on the floor and the material seems very durable."

Cons:

• "The most significant issue with this airbed is that it constantly deflates, leaving you stranded in the middle of the night, sinking into a deflated mattress."
• "It’s easy to inflate and comfortable only issue is if you order a Queen it looks like a full so if you want a true Queen size you have to get a king size."
• "The built-in pillow is not as tall as in the picture."
• "It’s actually quite small. I’m only 5’8”, and my feet wanted to hang over the end of the mattress."
• "This bed was like trying to sleep in jello. Not one bit of stability at all."
• "It seems a bit smaller than twin size after inflation."
• "It’s not comfortable. My neck and back hurt after one night and I do not have neck and back problems."

Customer Service and Warranty

Pros:

• "All I needed was an airbed to be used very infrequently, and this was the best deal I found anywhere online."
• "I love that the inflation is built in. I use it for when my grandson stays overnight."
• "But My return was fast and easy and I love the second one just as well as the first."
• "I received the appropriate refund after about a month."
• "The air mattress comes handsomely packaged in a retail cardboard box."
• "Love this bed, holds the air really good, easy to inflate and very easy to deflate, it sucks all the air out so it’s flat and super easy to fold and put away."
• "This mattress is amazing, extremely well-made, extremely durable, extremely long lasting (it’s not just for camping)."

Cons:

• "I really wanted to like this air mattress, but after one use the bed does not stay inflated past 2 hours... No one answers phone. No one is available to chat and no response to email."
• "INTEX said they couldn't send another bed because of 'supply problems'."
• "I have tried reaching out to customer service but haven’t received any help yet."
• "Cannot get anyone on the phone and online form for the company is not working. Buyer beware."
• "I called customer service and was hang up on twice. When I finally I reached someone, the representative refused to send a replacement and was completely unapologetic."
• "Stayed inflated the first use put it away and used a week later and it slowly kept losing air after a hour, contacted Amazon they pointed me to intex then intex wanted me to cut a hole in the affected area and ship it in?"
• "DO NOT BUY!!! This bed is awful, runs out of air in the middle of the night."

Value for Money

Pros:

• "For $35 which included shipping and the mattress has its own internal pump it’s a great value hence the title great value."
• "Great inflatable mattress, love the height, comfortable, price was really good."
• "Surprise! Great value for the price."
• "Pretty happy with this. Built in pump is the way to go and will never use anything else again."
• "For its price, it is a great mattress."
• "Definitely will be buying this Again!! Not only is it a Good Price its Quality easy to use easy to deflate easy to inflate and sturdy!"
• "The best thing about this air bed is that it has the built-in air pump which is one less thing you have to worry about."

Cons:

• "We bought two of these for the end of camping season last year. One completely deflated on the third outing and could not be salvaged, the other was losing air slowly at the seams so we had to use tent patch tape to stop it. Not worth it."
• "Wouldn’t recommend this to anyone…was leaking air almost immediately…they want you to identify the leakage, cut out the section where the leakage is apparently coming from, send the cut out part back to them to prove that you’re not scamming them before they initiate a return or replacement."
• "This is an excellent value for the price. It inflates and deflates well, and the pump is even removable if it has to be replaced."
• "The more popular these beds become, the more expensive."
• "Today is 3/7/24. I opened this product to use today for the first time. And..only to discover it was defective & much smaller in size than stated on box & description when purchased. I definitely got RIPPED OFF!!!!"
• "DO NOT BUY! DO NOT WAST YOUR MONEY! I bought this for a trip and my daughter woke up crying in the middle of the night... Never picked up the phone!"
• "Blew them up one time and it worked. Tried blowing up the second time and neither one of them blew up. Cheap crap. Want a refund."