Utopia Towels Cotton Salon Absorbency Reviews Summary

Quality and Durability

Pros:

• "These towels are a great quality. They are soft and wash well, with only a small amount of shrinkage."
• "Most of them held up pretty well after the first wash."
• "They wash very well. They are soft and very absorbent."
• "The quality of the towels is very plush & I think they'll hold up well to all my washings."
• "These are the best towels I've ever purchased."
• "They are soft and fluffy, even after several washes."
• "These towels are a really great quality, and they have held up well through several washes already."

Cons:

• "VERY VERY THIN TOWELS.Sure these towels are an excellent price for 24, but are inadequate for proper absorption."
• "Even worse, this is a 24 pack, and my second order only included 13 towels."
• "Decent soft towels at beginning. Now there are holes, stains, rips after only 5 months of use."
• "Purchased 3 bags. The only positive was the size. Otherwise the towels are super thin and poor quality."
• "After only two washes my entire two orders of towels had holes in them."
• "Now there are holes, stains, rips after only 5 months of use."
• "These towels are the absolute worst. They leave black lint everywhere and it does not matter how many times you wash them they only get worse."

Usage and Application

Pros:

• "These are perfect for facials. Not so plush they absorb too much water (which is exhausting to wring out of 20+ towels) but not so thin they can’t hold water."
• "Perfect towels for my skincare business, to use during facials. Just the right thickness."
• "All I wanted were some small, cheap towels that I could bring to the gym with me to wipe away sweat during my workouts, and these are absolutely perfect for that type of use."
• "They are still a very good length for facials."
• "I use these towels for pedicures in my salon and they are amazing quality."
• "These towels are perfect for heating in a hot towel cabi and applying to the face or back."
• "These towels are absolutely fantastic when I do facials I need absorbency and softness because they will be on my clients skin however I need it to be not too thin or not too thick these towels are absolutely perfect light weight and they wash fantastic!"

Cons:

• "Great towel but not for facials....the fibers leave a black residue no matter how much u wash them."
• "Do NOT wash these with any other clothes.... ever."
• "After the first wash it still gives off little black bits of fabric."
• "Cheap quality but then again, you get what you pay for."
• "Purchased for business and won't get much use out of them. It doesn't matter how thick or soft they are if they are not bleach proof."
• "When trying to dry a clients face, the towels just push around the wetness, and leave behind product."
• "These towels are not very absorbent. I find myself using my old towels rather than these new ones because these towels leave the hair too wet."

Material and Comfort

Pros:

• "They are a nice, compact size. Not super-plush, but still a nice thickness."
• "Good quality for the money!"
• "They are soft, absorbent, and the right size."
• "Very absorbent. soft and thick!!"
• "They are strong but soft and my clients have no complaints."
• "These towels are thick and soft."
• "They're very durable and good quality."

Cons:

• "The towels were very rough......I washed and dried them, in hopes of softening them."
• "They are scratchy upon arrival and I could only imagine the roughness after 1st wash."
• "The towels are thick at all, very thin."
• "They're not soft."
• "Not the softest towels in the world, but for the price they aren't bad."
• "These are very thin and the antithesis of soft."
• "They are not itchy to the skin but they are not super plush."

Maintenance and Care

Pros:

• "After washing there was minimal shrinkage and no color loss, keeping them deep black."
• "They last through multiple, twice weekly washings."
• "They launder beautifully. Their texture after Many washings is stable and soft to the touch."
• "Washed them several times and they are still as black as when I got them."
• "They warm nicely in the hot towel caddy and absorb water well."
• "I've used these for years. I buy white ones and bleach them. They eventually wear out after several years but they stand up well."
• "They are a great quality yet easy to wash and hold up over time."

Cons:

• "Utopia towels and linens are normally top shelf. Not these. On the third washing they started shedding."
• "I would never recommend these towels to anyone they fall apart after one wash."
• "They DO produce a lot of lint, but I simply clean out the lint trap."
• "Only negative thing is the lint. It's everywhere and all over the place."
• "After the first wash I had to not only wipe tons of lint and chunks of towel out of the washer, I also had to shake off each towel before moving it to the dryer."
• "I’ve only washed them 3xs and they are looking straggly."
• "However, after less than a week it’s very obvious they are NOT BLEACH RESISTANT & most of them are ruined."

Customer Service and Delivery

Pros:

• "Shipment arrived earlier than expected and towels were as described."
• "After contacting utopia they were very nice and agreed to send out 24 more towels to replace the ones that did not hold up. Their customer service was tops a 5 star."
• "Got here quickly. Nice. Durable."
• "I ordered, received in 2 days as promised."
• "Thank you to all the other reviews, decided to order these towels for barber shop and very pleased with the quality, washability, feel."
• "I love this towels! I washed them twice with smocks, aprons and capes and they still look perfect. I will definitely purchase it again and I recommend as a wonderful salon towels!"
• "I ordered the black and they don't fade."

Cons:

• "Even worse, this is a 24 pack, and my second order only included 13 towels."
• "Only reason for not giving 5 stars is because when you order you think you are getting 24 towels but I only received 23!"
• "I ordered white, and it’s not the worst towel BUT I ordered 24 pack and only got 23."
• "This was my third time buying these towels. Loved my first two orders, but this batch smelled terrible!!"
• "The description now says “not bleach proof” I swore when I ordered it said bleach proof."
• "When I searched bleach proof towels these came up as amazon recommend- though they were NOT bleach proof. False advertising"
• "These towels weren’t cheap. I took them out of the package and some came damaged like in the photo. Threads were already falling apart before usage."