Organic Peppermint Essential Certified naturals Reviews Summary

Product Quality

Pros:

• "These perfectly natural, organic essential oils are also fabulous for diffusers."
• "The other two fragrances were great, the vetiver more woodsy than others I have purchased that have a rounder smoother scent."
• "Great product! Great quality and price! I have now used this lavender oil in DIY lip balm and body butter and wow, everyone comments on the scent."
• "I love the smell of Peppermint, and love mixing it in with my DIY body cream."
• "Tea Tree: I will re-order, because it's powerful and the real deal."
• "I love this! Although it is ALWAYS out of stock! I check almost every day…. PLEASE BRING IT BACK."
• "I love the scent, and my skin seems to be loving its properties."

Cons:

• "Not even close to the real thing, it is synthetic, I got an instant headache like I do from synthetic fragrance."
• "No identifiable smell. Useless for anything. Poured some on a tray to have all 7 people in room unable to identify the smell."
• "I've bought peppermint & other oils from here before that were great but this last peppermint oil does not smell like it's supposed to."
• "The scent of this product is pretty strong and smell odds and even received complaints from my friend what I have put on my body beneath the garment."
• "This, in no way, smells like lavender. I can't use it for anything as the smell is awful, very definitely not calming or soothing. I'm going back to my usual brand. This was a total waste of money."
• "This scent is much fainter than my normal Lavender oils and has a slight disinfectant smell to it."
• "Absolutely disgusting. All I can smell is mold, so unfortunate."

Packaging and Presentation

Pros:

• "The packaging was ok and definitely secure, but size seemed a bit excessive."
• "The product arrived on time. It was well packaged in a bubble wrap bag."
• "I was also very impressed with the way it was packed for shipping. It came in a foam lined box with a dropper/cover and was placed in another cardboard box."
• "They always come on time, packed in a little presentation type case."
• "Came nicely packaged and the bottle with a lid and inner plastic stopper so no leakage and the eye dropper included in package."
• "Shipping was very fast. The item was presented very well in a box and came with a dropper."
• "Fast shipping and good packaging."

Cons:

• "Opened box and bottle was dusty and scuffed."
• "The bottle of tea tree expires in 1 month. Very disappointed. In Amazon for selling almost expired products and for the company itself."
• "The outer box showed no damage... But the item itself is not sealed properly."
• "One of two 4 ounce bottles arrived shattered inside the box- bottle, dropper and all."
• "I cut my finger when opening the box... Poor packing of a fragile glass item. Would not buy from this Mfg again."
• "Opened the box and missing some oil due to leakage."
• "This was so hard to open the actual plastic that was protecting it from supposedly spilling which it still did is inside the bottle because I could not get it off also the dropper is terrible it does not pull the oil out of the bottle."

Customer Service

Pros:

• "I contacted their customer service regarding this problem and they were quick to fix this issue. This company has integrity and has made me a loyal customer."
• "Customer service contacted me to make sure I received the product and was happy with it."
• "Upon reaching them by phone the person I spoke to was helpful and offered to refund the missing portion of oil."

Cons:

• "I wrote to the owner and got no response."
• "I reached out to the company directly through two different contact methods asking for more information on their essential oils and any third-party testing they have commissioned to authenticate the purity of their products. Both communications have gone completely unanswered for weeks."
• "My email to the company through their own website two weeks ago went unanswered."
• "The Mary Tylor company refused to send a replacement bottle. I will no longer purchase Mary Tylor oils or any of their other products."