ButteKilner Delicious Homemade 34 Fluid Capacity Reviews Summary

Quality and Design

Pros:

• "High quality butter churn. I enjoy this model so much, I bought a second one in case something happens to the first."
• "Good quality and solid."
• "Awesome quality materials, works great, delivered promptly."
• "I am thrilled with the workmanship and quality of this product."
• "Very sturdy plastic. I was a little worried it would be flimsy but it's not."
• "It's very authentic looking and I was impressed with the quality."
• "Very high quality, won’t have any trouble lasting many years."

Cons:

• "This broke on our first try. It turns when out the cream but the second it meets any resistance it stops turning, which obviously makes butter making impossible."
• "Overall it feels as if this might once have been made well but corners have been cut to the point where it is no longer fit for purpose as a functional item."
• "Cheap metal wont last past several uses because the gears dont match up and every second to third turn locks up."
• "The gear match up is incredibly off because the large main gear is warped."
• "The only criticism is the cheap, too-bendy top snaps on the paddle lid which are a bit unstable and do not clip on tightly enough when used by little hands."
• "The gear mechanism on the churn stopped driving the beater/churner from turning."
• "Broke after two uses. The rotator is completely stripped and will not turn the milk once it gets thicker."

Customer Service

Pros:

• "When I received mine the jar was broken. I contacted the company and they sent me a new one that day! Great customer service."
• "Item came earlier than expected and item was well packed."
• "Seller was quick to ship and fast to exchange."
• "Loved the product, would order from this seller again and again."

Cons:

• "Emailed the companie they say to talk to where I bought it. Well I'm not for sure how to do this."
• "It was broken when I received it by mail. But they were kind enough to give me a refund."
• "As it was bought early as a birthday present, by the time I'd used it it was outside the Amazon return window. I am trying to get a refund from Kilner, but they don't seem to want to even reply to me."
• "churn gears broke on first use so I emailed the manufacturer to ask how to resolve the issue and never got a reply."

Usability

Pros:

• "If you start with room temp heavy cream, you’ll have butter in MINUTES!"
• "This is super easy to use! I used a pint of heavy cream and in less than 10 minutes I had a jar of solids ready for an ice bath and ready to be made into a butter ball."
• "This works perfectly if you follow the instructions."
• "Quick and easy to use. With good quality cream you get amazing tasting butter and buttermilk for your soda bread."
• "It’s very quick to make real, fresh butter."
• "So easy to use. I can sit watch a show and churn my butter right there in my lap."
• "This is so great. Easy to use and I get to crank my way to fresh home made butter."

Cons:

• "It would take a half hour of churning this silly thing before getting butter."
• "I churned and churned forever, and hardly got anywhere. Takes way longer than the directions say."
• "This took way longer than 10 minutes to make butter, more like a half hour or better."
• "The butter churn worked, but the gears don't completely align and I had to slightly bend the handle so it didn't hit against the base."
• "Followed instructions...as cream got thicker the gears would jam and skip occasionally...this got worse as it thickened more."
• "Every few turns, the gears would lock up and I would have to change directions or wiggle the handle to unlock it."
• "The churn was easy to crank at first, but after the cream turned thicker it got increasingly difficult to crank."

Safety and Packaging

Pros:

• "The product was very well padded, and solidly packaged."

Cons:

• "Watch your toes! The lid DOES NOT SCREW ONTO THE JAR!"
• "The lid to this product was unable to create a proper fit to the mason jar and slowly pops off."
• "The lid isn't a snug fit. At all."
• "The lid does NOT screw onto the glass jar. You have to be very careful and not pick up the jar by the lid or you will spill everything."
• "Lid does not screw on...it pops off while using with kids."
• "The lid has 2 clips for securing the lid to the jar. The position of the clips interferes with the rotation of the handle."
• "The top popped off while a child was turning the handle."