Office Chair Caster Wheels Set Reviews Summary

Installation Ease

Pros:

• "Installation was a breeze - less than five minutes to remove old wheels and install new ones."
• "These wheels fit perfectly as a replacement. Check your existing chair if you can pull the wheels out for a replacement set."
• "These were so very easy to install. Just pull the old ones out and put the new ones in."
• "Installation is as easy as you'd thing, just pop out the old wheels and pop in the new ones!"

Cons:

• "I was unable to simply pull out the old wheels or push in the new ones."
• "Had to use a tapping hammer to get the wheels completely in, but that was not a big deal."
• "Getting the wheels to snap into the sockets of my Aeron chair with light hand pressure was not that easy."
• "Old rollers needed a vise grips or similar to remove. New rollers fit perfect and easy to Install just needed a towel to help cushion my hand when pressing them in."

Performance on Different Surfaces

Pros:

• "These wheels are a huge upgrade to my new office chair. They glide quietly and smoothly over my office floor."
• "They roll smoothly and leave no marks on the floor. Highly recommend them!"
• "Rolls on hardwood effortlessly. I wipe them down every month or two with a damp paper towel. So far, no marks."
• "They glide across the wood far better than the default wheels and also don't pick up much dust, dirt or hair."

Cons:

• "As a few others have stated, these don't provide any meaningful benefit for movability on residential carpet."
• "Got these for an office chair on carpet holding a 220 lb man, not gonna work! Ended up on a little girls chair on a hard floor and even there the loss of stability is worrying."
• "If you have even the slightest angle to your floor it makes these wheels impossible to use. I can't even get off my chair without it rolling across the floor ten feet."
• "While they are definitely better than the original wheels, they are still slightly difficult to roll on carpet."

Build Quality and Durability

Pros:

• "These wheels, other than the actual wheels, are made of metal, so I don't think they will break so easily."
• "These casters are quiet and smooth on LVP flooring. They are so smooth, when my wife sat in my chair, it almost slid out from underneath her."
• "I have been using these casters on my office chair for the last 5 years, and they still roll like day #1."
• "They are nearly silent and roll very easily. I was looking for an alternative to those clear plastic chair mats."

Cons:

• "I purchased my wheels nearly 5 years ago. One of my wheels cracked."
• "The metal frame is soft and flimsy. The thrust bearing on the top is poorly made and loose."
• "The brackets holding the bearings bent on a few wheels after several shoves to move the chair across the shag."
• "Within six months, two of the wheels had completely failed as the upper cap on the swivel stem had separated."

Customer Service Experience

Pros:

• "They are shipping out a completely new set for FREE!!! I am beyond happy with this vendor. HIGHLY RECOMMENDED!!!!"
• "I reached out to the vendor and within a few hours had an answer."
• "Office Oasis fulfilled this order and filled it quickly. The product was so easy to install and I'm extremely impressed with the quality of the wheels."
• "Our friends at Amazon want a rating on 'Noise.' Noise level is absolutely nil! That's how I 'ROLL' NOW THANKS TO THE OFFICE OASIS!"

Cons:

• "I read another review that mentioned the turning on these caused them to fall out of their chair...lol no. The turning is fine."
• "Picked this brand for the good reviews, but they feel so flimsy it looks like the company's reputation for honoring the warranty will be the best feature."