Retainer Disinfects compatible Invisalign Black UV Reviews Summary

Product Quality and Design

Pros:

• "This is a quality product."
• "Very sturdy and easy to clean."
• "Seems to be made of pretty high quality material."
• "A lovely case that is high quality! The shell is really sturdy--made of hard plastic that is not bendable. It is very well constructed."
• "These cases far exceeded my expectations! Especially for the price!! They are thick plastic (sturdy) and bigger than my old case."
• "Very good hard plastic and closes well to hold, my guard."
• "This case seems very study and durable! I keep it in my backpack and put my retainers into it whenever I need to."

Cons:

• "The measurements in the listing for this case are misleading."
• "Seems flimsy, especially the plastic piece that attaches the top with the bottom sections."
• "One of the items was already broken, the hinge was not all the way connected, poor construction!"
• "The case is made of a hard plastic material that may break if dropped."
• "The inside mirror has some scratches."
• "The hinges do not look as if they will last very long."
• "The plastic feels very sturdy."

Usability and Functionality

Pros:

• "Simple and well-written directions."
• "It's very simple to use as well and has just one on/off button and clear and simple to follow instructions."
• "The case has a built-in safety feature in that it will disable the UVC light if the lid is open during sanitization."
• "It's both compact and portable and comes with a charging cable too."
• "The instructions are very clear and easy to understand."
• "Case has ventilation holes that allow items placed inside the case to dry."
• "Simple to operate and purported to take 2.5 minutes."

Cons:

• "It was supposed to work for a month and was a good way to keep invisiline clean. But it would not start again after the first charge."
• "Stopped charging after a few weeks of using it."
• "Mine arrived with no charge left in it."
• "It doesn’t hold a charge."
• "Charged just fine and in perfect condition however the light will not stay on."
• "The device would not turn on despite following all instructions."
• "Received the cleaning case, charged it and put it to use. After about a month, charged it again. When the light went from red to green showing fully charged, I removed from charger and that was the end, I was no longer able to turn the unit on."

Customer Service and Satisfaction

Pros:

• "What I appreciated the most, however, was the friendly email I received from the company thanking me for my purchase."
• "Great little tool that I use to clean my invisalign. I had an issue with my order. The customer service experience was excellent!"
• "They responded very shortly after with simple questions to solve my problem and sent me a new replacement the very same day."

Cons:

• "Given that fact and the simplicity of the product, I do feel like it is overpriced at the current price point of $32.99."
• "Premium priced when offered at about $33 at the time of our review."
• "I emailed the company using the email address provided on the packaging and product manual and have followed up with them multiple times but have not heard back."
• "Not only is the product not as intended the snaps don’t work and they don’t have a return policy so stay far away from this company."

Product Size and Portability

Pros:

• "Very compact and portable and easy to take along in my suitcase in place of my retainer case."
• "The case is just large enough to fit a Sonicare replacement brush head inside (diagonally)."
• "It fits his retainers easily and it's very light weight and portable."
• "I got these as extras for my daughter to have in her lunch box and backpack for school."
• "They fit perfectly in my wife's purse."

Cons:

• "But, there are far bigger than I anticipated."
• "About twice as thick as my existing retainer cases and about twice as heavy."
• "These retainers are HUGE! Definitely not 'pocket friendly'."
• "The case is a good size and not too large if bulky which I appreciate."
• "I would have liked them to have been smaller so that my husband could pack it in his pocket."
• "This case seems very study and durable! I keep it in my backpack and put my retainers into it whenever I need to. The only downside I would say is that it is a little too big to carry around in your pocket."

Product Durability and Reliability

Pros:

• "This product is great for those who use nightly retainers."
• "This is a great option for portability and travel that can still allow you to get the germs and bacteria killed and keep things clean!"
• "Great for traveling or everyday use."
• "This is a great product. Even better than advertised."
• "It offers protection as a case when he takes out his retainer to eat and while he eats it is sterilized!"
• "Battery lasts me a little over a week with reg usage."

Cons:

• "We got these 19 days ago and the 'latch' is already wearing out and they won't stay closed."
• "The closure snaps securely in place, the quality of construction gives me confidence that my denture will be safe."
• "First the good points - item is very sturdy and seems well made. The bad point is an important one - the case does not stay closed."
• "My son says this always pops open which it’s not a big deal but if you have to carry in your pocket like he does it gets annoying."
• "The cases worked well at first, however after a short amount of time (2-3 weeks) the plastic snaps that keep the case closed broke."
• "Worked wonderfully at first but then gradually started needing to be charged more frequently."
• "It was great while it lasted. It stopped taking a charge within a week of using it."