Baby Hand Footprint Kit Keepsake Reviews Summary

Ease of Use

Pros:

• "The product was very easy to use and also had a tutorial video."
• "This was soooo easy to do!! Just follow the instructions & you get such a sweet imprint of their foot or hands."
• "This was easy to do, instructions were very clear."
• "We had to re do the hand & foot print 2 times but it was easy to reset the clay! Turned out so adorable we love it!!"
• "The instructions are clear and it's a fairly easy process."
• "It was super easy to put together!"
• "This is a great gift for parents."

Cons:

• "The holder for the letters makes it pretty difficult to slide the letters into it for printing."
• "The clay it came with wasn't the easiest to smooth over onto the frame."
• "It’s easy to work on. But kneading part wasn’t the best."
• "It wasn't easy to smooth out the surface."
• "It’s to hard for the babies to press on.. it really hurt when we try to press and leave their prints…"
• "Kind of hard to do with a newborn to get a good hand print and foot print without ruining it."
• "This is not practical for a newborn, you have to press kind of hard to try to get a print."

Quality and Packaging

Pros:

• "Feels like good quality for the money."
• "It comes with a sturdy frame, roller and clay, a bit of bronze paint, a tiny paintbrush and different internal framing colour options."
• "The clay itself was excellent and the stamping letters and tools are great!"
• "Really like the clay for baby hand and foot print."
• "I was happy to see that it was packaged very well."
• "Sturdy frame didn't seem cheaply made."
• "The frame is heavy & good quality which is something I was nervous about."

Cons:

• "Wish I was able to get a refund or replacement but past due."
• "The only thing I have an issue with is the frame was broken."
• "The concept and idea is very nice but the frame came damaged."
• "Arrived broken very bad quality."
• "Golden color came in dry and hence could not use the color. Other parts itself were good, but clay developed lot of cracks."
• "Very disappointed. The wooden frame came broken."
• "The little container with the paint was open and the paint was completely hard and dry."

Customer Service

Pros:

• "This is really the brand you can trust, I had a concern which their customer support understood and resolved."
• "I had a reply the same day!! The person apologized and said they would send me a new one right away."
• "We notified the seller, who sent a replacement without any fuss within 2 days - hence the 5 stars."
• "Customer service was outstanding Tom the manufacturer."
• "I am so pleased with KeaBabies customer service. They are very easy to deal with and extremely quick to respond to my email."
• "I emailed the seller about the problem and they sent us a new one right away. Customer service was excellent!"
• "Seller is very responsive and sent a replacement immediately with all items."

Cons:

• "I tried to contact customer service to make it right and no one replied, very disappointed!!!"
• "I has to work with the customer service to get my issue fixed, but don’t fall for this unless seller indicates the clear information about the material used in the clay."
• "Missing a bunch of pieces from 'package includes' did not have tape, alphabet holder, gold paint, or a wooden roller."
• "The package also did not include the letters."
• "I wasn't too worried about it, but was disappointed due to wanting them to be all the same, and KeaWorld went above and beyond."
• "Unfortunately the frame arrived cracked at a corner and had 3 spiders in the package."
• "I’ve bought hand and footprint kits in the past and this one dried too fast like within 5 minutes."

Product Outcome

Pros:

• "I loved this, it was so easy to use and will make great memorabilia."
• "It’s still really cute tho. Would purchase again for newborn to 10 months or so."
• "I love the outcome of this but it does tend to wrinkle up when printing baby hands/feet."
• "We tried a handful of these and this was our favorite. Moist, individually wrapped and lasted long enough to make the print and name easily. Best brand by far!"
• "This was even better than I’d hoped! Reversible pink/blue mat for inside frame, easy to follow instructions for footprints/handprints."
• "Our frame is finished and it looks great!"
• "Looks beautiful and easy to use! I love that I have an imprint of my newborns hand bad foot to keep forever, they grow so fast."

Cons:

• "There were so many cracks despite me following the instructions carefully."
• "Bought 3 so I could keep one & give one to each of my parents... but I wouldn't buy it again."
• "Our recommendation, do not buy this item. The quality is terrible and will not meet your expectations."
• "This did not turn out how I expected. The clay wouldn't smooth out no matter what we did."
• "I would not recommend this at all, the clay has some kind of chemical which could be harmful for the newborn."
• "The matted portion of the frame was terrible! It covers half of the clay area, so I couldn’t even use it."
• "The inner frame Is small so if you try and put lettering around the hand or foot print it will get blocked out buy that frame."