Ultra Cuisine Cookie Biscuit Cutter Reviews Summary

Quality and Durability

Pros:

• "The quality of these cookie is far superior than I expected. The seam is practically invisible, the weight and feel of these round cookie cutter reveal high quality, balance, and durability."
• "Very good quality Pastry/Cookie cutters. Ultra Cuisine makes a top quality commercial grade 304 (18/8) stainless steel cutter making them rust-proof, dishwasher-safe and oven safe to 500F degrees."
• "They are well made with good materials and are relatively simple to clean."
• "They are strong and durable, I can tell they will last."
• "High quality cookie cutters. Smooth to the touch and strong for ease in cutting perfectly shaped cookies."
• "These cutters are made from very sturdy, thicker gauge, type 304 stainless steel."
• "They are also very sturdy and round unlike some that are thin and can get misshapen after a few uses."

Cons:

• "Imagine my total heartbreak when I opened the package, only to discover that because of the totally inadequate packaging, my container was damaged, as well as some of the rings."
• "They are good but a little more flimsy than I expected."
• "They look and feel well made, but the edges where the ends meet isn't completely flat on the cutting side."
• "very disappointed, several are not truly round, I was expecting more from something that is machine made and claims to be professional quality."
• "They are just a little hard to clean."
• "I'm not very happy with these after using them 3 times."
• "Kind of disappointed.. read the reviews and had high hopes but what I received weren't perfectly circle."

Customer Service

Pros:

• "Customer service is excellent as well."
• "I am very impressed with the customer service."
• "The seller shipped quickly and followed up with an e-mailed recipe book."
• "I had an issue with one of the rings and contacted the seller. They responded right away and I had a replacement within 48 hours."
• "Excellent product and over the top customer service."

Cons:

• "I would not recommend purchasing any products from them."
• "The company’s included email address is faulty along with the phone number."
• "The products seem OK, but there were no instructions for the stencils. I sent an E-mail asking about this, and after 4 or so days, still no reply."

Design and Functionality

Pros:

• "Love the storage box, love that the cutters nest."
• "Having the little tin to store them all is probably my favorite feature."
• "These cutters have a very nice rolled ring around the top so that even when cutting out a very stiff dough, the cutter does not hurt to push down on."
• "The metal is sturdy and the tin in which the cutters are stored is so much handier than having all those circles floating around in a kitchen drawer."
• "They're dishwasher-safe, and the seams are fully welded, not spot-welded."
• "They are very sharp so be careful, I used these to cut out sugar cookies and it did a wonderful job."
• "The rolled edges are a nice touch makes it much easier to pull the cutters off without touching the dough."

Cons:

• "For filling with cookie dough, or cutting through something very thick where a few joined edges can be snapped off, they may work ok, but these really need to be flat and level on the bottom to work as they should."
• "However, the storage box is tin, and will rust."
• "Put them away with any moisture on them and you'll regret it."
• "Everything works as it should, but they rust easily."
• "Now, the tin isn't stainless steel so be sure that the cutters are perfectly dry before you put the cutters in and close the lid or the tin will rust."
• "I don’t care if the case rusts. That is what a ziplock bag is for."

Additional Features

Pros:

• "I appreciated the complimentary cookie recipe PDF Ebook."
• "Emailed to me after my purchase was a handy free recipe e-book to get me stared."
• "I love that there is a cutter of just about any size I might need."
• "The multiple sizes are the first reason I bought this set. I make a lot of pies and well as rolls, biscuits, scones and the various sizes gives me lots of options with my baking."
• "The varying sizes mean I can make a bunch of different-sizes donuts if I want."
• "Every size circle cutter you will ever need all in a tidy storage tin."
• "These would also work well for cutting out fondant to create polka dots."

Cons:

• "The Free Recipe book was not included and there was no indication that it would come under separate shipment."
• "However, I did not receive the recipe book that was mentioned in the note I received, so I don't know if that is a separate order."
• "I received this as a gift but I do not see the recipes and do not find anywhere where I can ask for the recipies to be Emailed to me."
• "Before you order this product you need to know... the offer I read on Amazon was not what I received."
• "Have not used the product yet but the picture used in the listing shows a woman's hands using a round cutter that looks about 2 inches in height. These are nowhere near that size. Try using pictures of the actual product in your ads. Very deceptive!"