Utopia Bedding Printed Duvet Cover Reviews Summary

Quality and Material

Pros:

• "The fabric is soft, even better quality than I expected for such a good, low price."
• "Very nice, soft-ish, washes well and looks really good."
• "Color and quality are great!"
• "For the money, this was more than expected in quality."
• "It feels more like an expensive Egyptian Cotton high thread count material."
• "The fabric is really thin."
• "The fabric is not to light or to heavy it is very soft to the touch and I even enjoy snuggling up with the pillow shams on my pillows."

Cons:

• "...it came with a big hole in it... I guess you get what you pay for."
• "The pattern on my set is sideways on both the pillow cases and the duvet cover, so they don't match the 'matching' sheet set."
• "Ordered a king duvet and received a queen size duvet in packaging labeled king size."
• "The pattern on the shams is opposite of the duvet."
• "Comforter moves around loosely inside despite the corner ties."
• "Mine had a ton of loose threads and one of the ties in the corner was sewn to the cover."
• "The stitching is very poor with a lot of inconsistencies and open ends."

Customer Service

Pros:

• "Good customer service and i've purchased their brand again and was not disappointed."
• "Amazon's customer service were Great however, and dealt with the problem, promptly and efficiently."
• "Customer service was immediately ready to resolve by sending out another order or giving a partial refund."
• "The vendor wasted no time and sent me a replacement right away."
• "Was accidentally sent the wrong size duvet cover; customer service at Utopia was courteous and quickly sent the correct one."
• "I also received emails from Customer Service inquiring about my purchase throughout the process, which, to me anyway, shows a strong desire to make sure their customers are happy with their purchase."
• "Amazon has a great customer service team and they set me out a replacement cover."

Cons:

• "Extremely disappointed with this order."
• "Trying to reach out to the company."
• "Good Luck with getting ahold of Utopia customer service for help."
• "Would like to return it but seller wants to charge me purolator fee."
• "Save yourself time, don't order‼️‼️‼️"
• "No free returns so I'm gonna keep it (costs $11 to return a $19 item)."
• "However it came with a small tip in it which I will have to see myself to avoid a return."

Value for Money

Pros:

• "The grey is a little darker than pictured but beautiful."
• "The navy survived the first wash and didn't bleed or fade."
• "It honestly looks great. No one would ever guess it was $17!"
• "This is so much nicer than I expected for $19! One of the best deals on Amazon."
• "All in all, excellent value for money."
• "Highly recommend, especially for the price!"
• "Great quality and excellent customer service!"

Cons:

• "It's not good quality, be aware of that - as the price reflects."
• "The price is great and I can't complain too much because of it but was expecting better quality."
• "However you get what you pay for."
• "Finally, this cover does NOT breathe."
• "This product also has no breathability whatsoever."
• "You pay $20 for a duvet cover you get a $20 duvet cover."
• "Feels more like the sheets you buy from the dollar store."