Luna Upgraded Sleepers Orthopedic Assistance Reviews Summary

Comfort and Support

Pros:

• "This pillow is very comfortable, and it stays in place. I am happy with the density and quality."
• "This knee pillow is the perfect solution. Very comfortable and easy to maneuver when you change sides."
• "This pillow has the perfect amount of support I needed for between my knees when I sleep."
• "It relieves the pressure when placed between my knees, and since I’m a side sleeper this makes me much more comfortable."
• "The Luna Orthopedic Knee Pillow provides excellent support for your legs and back."
• "It's cooling, lightweight (I barely feel it while sleeping!), And it's the perfect size to keep my legs in the right position."
• "This pillow provides a lot of relief from knee and back pain for side sleepers."

Cons:

• "It’s too small, doesn’t stay put if you switch sides."
• "Because it only provides an inch or so once compressed between your knees, it provides no pain relief regardless of where you position it."
• "I am sure this pillow will work for some but it was rock hard firm and actually was uncomfortable to sleep with between my knees."
• "It's a little uncomfortable because it's a little stiff, which hurts my knees, especially when I'm having an arthritis flare up."
• "It doesn't separate my knees enough so they still touch."
• "It was just too small for me. Made my leg that was on top of the pillow unsteady allowing it to move freely and fall off my bottom leg."
• "It's so bulky it can't be used with bent legs."

Material and Design

Pros:

• "The quilted cover has a zipper so it can be removed to be washed."
• "This pillow has a soft cover (removable and washable) and is the perfect shape and size."
• "It's a well-constructed pillow with a nice cover on it."
• "The pillow holds its shape. The material does not have any odor. It is large enough to provide support but not too bulky."
• "The quality of the cover and foam insert is top-notch."
• "Also I like the fact that it has a removable cover that is washable."
• "This knee pillow is very comfortable and helps to keep my spinal column aligned while sleeping on my side."

Cons:

• "The pillow came with an offer for an additional pillow that the company refused to honor despite there not being an expiration date, and since then they haven't responded to my emails."
• "Removed the case to wash it before use. Found out pieces of foam were broken off and missing."
• "Biggest downside for me is that it doesn't have a strap to go over your leg like other similar pillows."
• "The cover is 'pilling,' somewhat. A fitted top case would be nice."
• "I get so many fuzz balls on mine and they tend to snag it if i pull them off."
• "The support the knee pillow offers is excellent; however, the casing is almost impossible to remove to wash and because it’s white, mine has gotten unsightly very quickly."
• "The pillow functions perfectly as promised when in use. However, there is a flaw in the design of the cover."

Value and Durability

Pros:

• "Even paying more may be cheaper in the long run."
• "Since I paid less than $20.00 I think I'll more than get my money's worth."
• "The price was reasonable, too!"
• "I also want to commend the company for using Certipur materials in their products as this is a healthier option for everyone."
• "I purchased this pillow a year ago and have been using it almost nightly ever since."
• "I've used these pillows for my lower back for years. This is my second one."
• "I am very happy with my purchase."

Cons:

• "Why is it $30 for $0.75 worth of raw goods?"
• "I looked to see when I ordered this one because it's time for a replacement, and realized it's only been about 9 months."
• "It definitely works great. Sizing is odd, even the large one is quite small."
• "Poor execution. At first the pillow was great. Firm, great shape, loved it! Almost exactly one month later, it has all but lost its firmness."
• "The pillow itself is good but the outer layer cover is pilling and looking ratty in a short period of time."
• "This product has been mostly useful! Only con was taking off the cover to wash it, the zipper broke and the fabric has since started to pill."
• "The cover gets dirty quick. Washing it doesn't get it as clean as I'd like and looks gross."

Customer Service

Pros:

• "My husband used this after his hip replacement & he said it was very comfortable & well made."
• "I highly recommend this product."
• "I would certainly recommend this knee pillow by Luna."
• "I am satisfied with this pillow and would recommend it for side sleepers."
• "I would recommend this pillow for all side sleepers."
• "Luna responded and sent a new pillow even though the return period is over."
• "I reached out to the company and they were prompt to get back to me and told me they would give me a full refund."