Phomemo Bluetooth Smartphone Organization Rechargeable Reviews Summary

Setup and Usability

Pros:

• "The setup is super easy and the app is really intuitive."
• "It's fairly easy to use, just read the directions people."
• "This little printer is so easy to set up. Took less than 2 minutes to turn on, connect, and start creating."
• "The app is very user friendly & a novice user can easily figure out the set up & use of 'creator mode'."
• "The device connected to the app perfectly and I was able to make labels within minutes of getting it out of the box."
• "It was super easy to set up and only took a few minutes."
• "I love this little gadget! Must download the app to use it. App works great. No ink required."

Cons:

• "The initial setup was a bit confusing."
• "It took me a minute to figure out how to choose the right size label on the interface and how to load the labels in the machine."
• "The app definitely has some initial usability issues as the stickers preloaded in this are 12x40 and you have to scroll through a million options to find it or even know the correct size you're dealing with."
• "Requires download of an App that isn’t user friendly."
• "The iPhone user interface is clunky and not intuitive, also a bit cluttered."
• "It’s hard to set up at first for the labels to work."
• "This product was very difficult to operate, requiring two to three Q codes just to make it work."

Print Quality and Performance

Pros:

• "The quality of the print is incredible."
• "Each label comes out crisp and clear, making them easy to read, which is essential for effective organization."
• "The print is sharp, and takes very little time to produce."
• "The labels print with a professional quality."
• "Prints are clear and aligned exactly how you see it on the app."
• "The printing is fast even if you print a solid black label and DPI is the highest and same as any of the other competitors available."
• "The labels themselves feel plastic coated and since it's a thermal process, there is no smudging or smearing."

Cons:

• "Print quality is bad."
• "The thinner fonts don't print as clearly as the thicker ones."
• "Print sometimes is thick/ funky looking and other times thin and illegible."
• "When you start putting super tiny text on there the letters begin to not print as intended due to problems with DPI if I am not mistaken."
• "It does not print as high quality as in the product photos. It prints at a much lower DPI, to the point where text prints slightly pixelated."
• "The text often comes out smudged, and it's not as sharp and clear as I expected."
• "It either doesn’t print clearly, or doesn’t print at all."

Design and Portability

Pros:

• "Very portable and wish I would have purchased it sooner!"
• "Cute small mobile printer."
• "It's super light weight as well."
• "Love the color and love how portable it is."
• "The label maker itself is pretty light, making it very portable."
• "Its portable design and Bluetooth connectivity make labeling a breeze."
• "I love the compact size, smaller than the dimensions of cell phone basically, just thicker but still extremely compact in comparison to most label makers."

Cons:

• "Made of cheap plastic, label roll unrolls and falls out too easily when door is opened."
• "It was cheaply made, font size is very small and not easy to adjust."
• "It was a bit misleading a big round black screen like thing on it, you would assume this is something that visually shows you something or another. It doesn’t."
• "This product seems to be a decent little printer. However, it is misleading because the Amazon pictures show color labels and labels with multiple colors. It DOES NOT print in color."
• "The build quality of the device is surprisingly good despite the fact it’s made from plastic."
• "The printer is small, probably smaller than my cell phone but slightly thicker."
• "This item is being relegated to worthless paperweight status."

App Functionality and Connectivity

Pros:

• "Label printer connects reliably to my phone."
• "The app you need to download can be downloaded and tested before you even buy."
• "The ability to save your designs is a real time saver."
• "The app is easy to use, and the font is clear."
• "The app connects to your device seamlessly, and you can very easily print out whatever design you want."
• "The app is super easy to use with my android phone."
• "The app is really easy to use, the stickiness of the labels allowed me to remove and reapply with no problem."

Cons:

• "You have to use an app for this device and it’s probably from china."
• "The only drawback is that if you already use the Phomemo app, you will need to download Print Master as well in order to use all of your printers; there is no 'all-in-one' solution."
• "The app wants permissions to notifications, microphone, music, pictures, contacts, etc. Why do you need all those permissions to print a label!!"
• "This app requires network access to do anything."
• "App takes up too much space and is constantly promoting random things and spam."
• "The app they make you download makes you nervous. Seems very sketchy."
• "From all appearances, respectfully, the app required for this device is, objectively, spyware."

Customer Service and Support

Pros:

• "I cannot speak highly enough about the customer service I received. Communicated well and solved my problems.!!"
• "I was so surprised with the quick response from their customer service."
• "I very much appreciate the quick and very friendly response I received from the company through email communication."
• "Customer service was also very helpful in troubleshooting."
• "Top notch 5 Star customer support that responded pretty fast."
• "I loved that the seller reached out to simplify the instructions just In case I didn’t understand the manual it came with."
• "Also, the seller messaged me through Amazon a few days after it arrived, to check if I had any questions or concerns about the label printer and I appreciate the integrity."

Cons:

• "I am very disappointed as I got extra rolls and this was a complete waste of money."
• "I've tried returning this product but would never get a label, QR code, or a response back from customer service."
• "However it stopped working right in the middle of printing labels and I tried to contact the company for help and they never responded."
• "Contacted customer service and received no response."
• "Don’t waste your money like I have. Now stuck with this and the extra label rolls huge waste of money!"
• "Support is unresponsive. I’m returning the second one and using a different brand."
• "Save your money this thing worked only one time."