ComfiLife Lumbar Support Pillow Cushion Reviews Summary

Comfort and Fit

Pros:

• "It's like the thing curves around and hugs my back."
• "This cushion fits nicely against my back."
• "This Lumbar support pillow is perfect and is comfortable."
• "It works great, after a few days of stiffness, it has settled into the perfect lower back support."
• "This has been amazing back support."
• "Excellent comfort and support. I take this pillow from chair to chair. It works so well I have no pain."
• "This lumbar support has provided me with the support I need."

Cons:

• "Even when you tighten the adjustable strap on the back end, the pillow constantly slides down."
• "Between the foam being too firm and the overall thickness, this back pillow adds 3 inches between the chair back and my back."
• "It is a little bit large for my Toyota Prius 2021 l Eco."
• "I bought this to use in the car but I didn't realize how smart it actually is and it is more meant for a child or small person."
• "The front seats in this car have these curves that will not allow the pillow to lay flat against the backrest."
• "I want to love this, but my car is already not built for someone my height, and this is a thick pad."
• "The problem with this product is it should extend from the sacrum up to your shoulder level."

Quality and Durability

Pros:

• "It holds its shape well, doesn't squish during the day and is very high quality."
• "Very good quality for the price."
• "Quality built with attached straps to use if needed."
• "The pillow seems well made."
• "It is well built, thick where needed, attractive, and doesn't compress easily."
• "Material is sturdy and I believe it will hold up well to daily usage."
• "I have had this for a year and it is holding up great."

Cons:

• "The only complaint would be that the seam ripped but doesn’t affect function."
• "The only reason I took a star off is it could be a little bit more firm and the back could be resistant to sliding while in a chair."
• "Unfortunately, this did not help at all. I think it’s too small and narrow for an average office chair."
• "This cushion has made my back pain worse over the last month or so."
• "Poor strap design I cannot properly adjust the placement of the straps."
• "Straps would not hold item properly in place."
• "Straps are a little thin that hold it on, have had for almost a year and they ripped."

Customer Service

Pros:

• "The advertised ComfiLife's Customer support was lightning-speed-fast!"
• "No hassle and a rapid response from the CEO!"
• "Great material quality and AMAZING customer service!"
• "Ms. Katie went even more above and beyond in her customer service."
• "It is nice to see a company that supports their product after the purchase."
• "The customer service is also phenomenal."
• "Company is a small business that really seems to care about its customers."

Cons:

• "When I went to pull the strap around the chair, the buckle immediately snapped off... Very unresponsive customer service team."
• "Only drawback is having the BIG LOGO so visible and no way to remove it."
• "I thought this was overpriced at first."
• "However, if I could give the customer service for ComfiLife a 10/5, I would!"
• "How disappointing! This didn't fit around either chairs as the straps were much too small and didn't have enough slack in its elasticity."
• "The person(s) that 'designed' where to put the end of the straps don't have any common sense at all."
• "The straps on this make it so annoying for it to stay in the spot you want it to."