THERMOS Stainless Travel Ounce Matte Reviews Summary

Temperature Retention

Pros:

• "It keeps my coffee hot all day from morning to evening and it's very comfortable to hold in my hand."
• "Keeps coffee HOT for a very long time."
• "Keeps my coffee hot for several hours."
• "It keeps stuff hot longer than any other mug we have used."
• "Keeps my coffee warm/hot for WELL over 3 hours, with no leakage issues."
• "I put tea in this cup 5am and 11am the tea is still hot."
• "Keeps coffee hot for a very long time and then warm for several hrs after. Never gets 'cold'."

Cons:

• "They just stop being thermal and the body of the mug gets hot."
• "The body of the mug gets hot and my coffee gets cold."
• "This maintains the heat but not for the time it says. Within 3 hrs at most coffee no longer hot."
• "Also, my coffee doesn't stay hot as long as with my last one, which would keep it warm throughout the day."
• "It keeps hot drinks for about half of what it advertises."
• "i have only used one of my cup 3 times but it never kept my drink hot."
• "Cup don't keep coffee hot..cup can't close..waste of money...."

Leak Proofing

Pros:

• "Better than expected, completely leak proof (even when tilted upside down)."
• "The lid and sealing mechanism is outstanding. No chance of a leak and it keeps coffee very hot for 4+ hours."
• "It is leakproof and easy to drink from when driving."
• "Seals really well, retains temperature very well."
• "The lid seals nice and when turn it to closed it doesn’t leak."
• "The lid doesn't spill easily when it is properly closed."
• "Doesn't leak one drop even when I shake it I can turn it upside down doesn't leak a drop fits underneath that Keurig."

Cons:

• "Then, it LEAKED."
• "Even when everything is closed tight, it leaks leaks and leaks."
• "It does take time to clean it, and it leaks!"
• "This mug ruined two of my backpacks and many item inside them."
• "The 'closed' option on the lid doesn't close it completely, either."
• "Opened it up yesterday and saw the dent in the lid and plastic handle coming off."
• "The innermost plastic piece came apart in pieces somehow, now it leaks even when closed."

Design & Usability

Pros:

• "The top had kind of a fun way of opening and closing it."
• "Disassembly and reassembly are quick and easy."
• "The handle is great for gripping and she loves that it doesn’t spill easy and the lid is easy to remove."
• "I like ice cubes in my water, and this thermos keeps them 'alive' for HOURS."
• "The lid is designed that which ever way you pick it up you can comfortably drink from it."
• "Open/Closed ring on top aligns in 2 places so the open slot (whether picking up cup w right or left hand) always lines up with your lips."
• "The lid opens and closes simply."

Cons:

• "The 'OPEN' and 'CLOSE' has white text on black back, and between the two it's hard to tell what it is set at."
• "The handle is made of several pieces that do not fit together tightly."
• "The matte finish is starting to chip along the bottom edge and in one small spot on the side."
• "The handle does not line up with the opening on the lid."
• "Putting a carbonated beverage in the cup and then closing the lid will make it almost impossible to open."
• "The lid doesn't line up with the handle and you have to use it all wrong with the handle away from you instead of on the side."
• "The mug is very heavy and the handle is too long to fit right in the car."

Cleaning & Maintenance

Pros:

• "Very easy to clean/dry."
• "Coffee stays hot for hours and seem easy to clean."
• "Very easy to disassemble the lid to clean and put back together."
• "I love the way I can disassemble the cap. Cleaning it is THE pleasure!"
• "The lid comes apart so you can clean it if you drink anything with cream or sugar."
• "I like that you can disassemble it to give it a thorough cleaning in the dishwasher."
• "Rince out inside and pop the twist piece and clean the top."

Cons:

• "The numerous nooks, crannies, and layers of material in and around the lid collect coffee, cream, and sugar, but are hard to clean."
• "Cleaning the top is a process, that does not get clean in the dishwasher without taking it all apart."
• "The lid is really difficult to take apart to really get clean, with several gaskets that have to be pried out from inside tight spaces."
• "The lid is a breeding ground for bacteria."
• "The silicone ring that goes on the top can be annoying to put on after thorough cleaning."
• "CLEANING... the lid mechanism requires disassembly of like 4-5 individual pieces and one gasket just to clean every piece."
• "Horrible piece of junk!! You have to disassemble the lid into several pieces and two gaskets to clean it."

Customer Service & Value

Pros:

• "Fast Delivery, Great Quality Stainless Steel Mug."
• "Half the price of a Yeti, twice the awesome!"
• "This was as described by seller, packaged well, and arrived in a timely manner."
• "The price was about half what competitive insulated cups run."
• "This cup is worth the expense. You won’t regret this purchase."
• "Received the first like this as a Christmas gift and liked it so much had to order another for my husband."
• "Great gift for yourself and would make a great stocking filler or an appreciation gift for anyone with a long commute or who just likes to sip their tea / coffee!"

Cons:

• "Definitely NOT worth the price."
• "Thermos customer service is terrible awful and bad. The company is so busy taking complaints that they won’t even answer the phone!"
• "I disliked the fact that no one contacted me back after emailing thermos letting them know the inside of the lid broke."
• "Handle crumbled in few months- thermos customer service is terrible awful and bad."
• "The Customer Service was hideous and the warranty - what warranty?"
• "It is unfortunate that it is about $15 too expensive, but they do what they do better than anyone else."
• "What a waste. I would not order again. I would not recommend."