Bentgo Kids Prints Sharks 5 Compartment Reviews Summary

Customer Service

Pros:

• "I called customer service and they immediately remedied the situation by sending me a replacement box."
• "Customer service was very responsive to our needs."
• "Reymon, the representative I talked to was very helpful and offered me a replacement."
• "Customer service is so great and helped me with this by offering a replacement and advice on cleaning."
• "The customer support was very understanding and quick to respond to the email."
• "Customer service was great to work with when I have questions."
• "Customer service has been so responsive and helpful!"

Cons:

• "And even though the maker gives 2 years warranty, the window for return is closed."
• "I have tried to contact them through the website and other social medias about the issue. But I have gotten no response from them regarding the warranty since it has not even been a year that I bought it."
• "I emailed Bentgo with pictures of the damage since broken latches were pretty common, but they wouldn’t replace them because I didn’t have a receipt, since I didn’t purchase them."
• "Great brand… but got bad look and it arrived used… (still with food inside) :/ and all damaged and scratched on the outside."
• "I wrote to Bentgo to see if they would replace? Not happy, have had less than 3 months and it cracks when opening?"
• "So, I do not recommend you this maker, poor quality, poor service."
• "Too expensive to keep buying if clasps are going to break. We’ll use what we have, but don’t foresee buying again to replace."

Durability and Design

Pros:

• "They are durable, colorful, and offer lots of space for a variety of foods each day."
• "Super durable, ours have lasted 3 school years already."
• "It does seem very durable, and the design on the outside was adorable and well made."
• "It's made with high-quality, food-safe materials that are built to last."
• "High-quality box with vibrant colors."
• "These lunchboxes have survived toddler-hood and the test of time. Well made, durable, easy to wash with dishwasher safe trays."
• "These are the best lunch boxes on the market, period."

Cons:

• "The finish is very delicate. I’m so disappointed I spent so much money and did this to the box."
• "The clasps broke so they wouldn’t fully latch all the way."
• "We loved this box until both that I bought broke within a few weeks of each other."
• "The print has come off after labelling with stickers repeatedly for daycare."
• "The latches were broken after one year use."
• "One of the boxes warped after dishwashing."
• "Over the past 6 months this lunch box has had some melting of the interlocking rubbery areas in the lid."

Leak Proof and Compartments

Pros:

• "We can use yogurts and dips, and other things that are liquidy, and it does not get into the other compartments."
• "It doesn't leak, stays intact and cold."
• "It is 100% leak proof as well."
• "The small round center compartment is perfect for hummus, nut butter, or other dips and it does not leak."
• "Even with ranch dressing and jello, nothing gets mixed up! Food stays in the compartments and they fit nicely in their lunch boxes."
• "Nothing ever leaks and the compartments don't mix."
• "The box also seals very well so the more liquidy foods don't bleed over into other foods."

Cons:

• "I really wanted to love this lunch box, but I don't think it's great.... the compartments are pretty small."
• "The compartment are very tiny, it is probably suitable for carrying a little snack."
• "The 2nd item didn't hold what's inside well, it was leaking terribly."
• "It’s a really good lunchbox but it does leak I made my son a sandwich, and with some applesauce and other snacks and he brought me it back with applesauce all over everything."
• "The food compartments are weird if you want to make real food from scratch for your toddler."
• "Good lunch box with sufficient space for a variety of lunch items. The food tray is faulty and slips out when the lid opens (hence 4 stars), making it difficult for my little one to open and ensure that the food doesn't spill out."
• "The two boxes together only lasted a little over a year before they were both leaking very badly and soaking the bottom of the backpack."