Medify Medical Filtration Air Purifier Reviews Summary

Medify Medical Filtration Air Purifier Review: Pros & Cons

Description: Medify MA-25 Air Purifier with True HEPA H13 Filter | 825 ft² Coverage in 1hr for Allergens, Smoke, Wildfires, Odors, Pollen, Pet Dander | Quiet 99.9% Removal to 0.1 Microns | White, 1-Pack

Avg. Price: $99.99

Rating: 4.6
based on 211 reviews.

Noise Level

Pros:

  • "Lowest setting are super quiet."
  • "On low I can’t hear it running, medium is tolerable."
  • "I can barely hear it on the lowest setting, setting level 2 is still pretty quiet."
  • "Fan speed 1 is very quiet but only moves 41 CFM (cubic feet per minute)."
  • "Lowest setting is whisper quiet and can be barely heard."
  • "Noise level is great not loud at all."
  • "On the first level it’s quiet enough to sleep with, the second level is a bit more noisy, and the third is quite noisy."

Cons:

  • "However it is loud."
  • "It started making a loud clicking sound on low and medium."
  • "At speed 4 it is a little loud."
  • "High setting is very loud."
  • "The higher the fan speed the louder the clicking noise."
  • "It is very loud now, it is because the fan inside is knocking on something."
  • "Settings 1-3 have minimal noise, but at speed 4 it is a little loud."

Customer Service

Pros:

  • "Everyone I was in contact with were very friendly, seemed eager to help and answered my texts promptly."
  • "The company was very responsive and confirmed there is no lock on this model and they will be updating this info."

Cons:

  • "This is an overpriced Corsi box with a very high true cost of ownership."
  • "BEWARE! Do not use this company as they are not helpful or customer friendly!!!!"
  • "This company is looking for any little reason not to honor their lifetime warranty."
  • "They told me that I could file a warranty claim, but unless I could prove that I have been buying replacement filters FROM them directly, at a cost of $70 each, then my warranty claim would be rejected."
  • "They admit it is defective, but they will not presently honor their Lifetime warrantee."
  • "The so called lifetime warrantee is a lie."
  • "Medify won’t honor the warranty unless you buy filters every 3 months, whether the machine is used or not."

Quality and Effectiveness

Pros:

  • "I can say it works, you'll notice the difference in the smell of the room you're walking into."
  • "You wouldn’t even know we have cats if you come over."
  • "It looks like it's great quality craftsmanship."
  • "Less cat hair floating around the house."
  • "This is a great air purifier and looks good in the living room."
  • "Cleans air fast on high setting."
  • "Filters large and small particles and odors."

Cons:

  • "The functionality of this product is questionable."
  • "Doesn’t clean the air much esp for smoke."
  • "This air purifier does not purify….it collects dust and blows air out."
  • "Most importantly I see no difference when I use it."
  • "The device seemed to struggle with even basic air filtering tasks."
  • "My room is smaller than what indicated to be effective for this purifier. I have 4 chihuahuas and after two weeks of use never removed the pet odor."
  • "Seems all this crap does is blow out LOUD noise and act like an air conditioner."

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