Luxury Bath Mat Floor Towel Reviews Summary

Quality and Durability

Pros:

• "These are thick, durable, washable mats."
• "Have washed them several times and they still look great."
• "They launder well and after several uses they still look brand new."
• "I love these! Machine washable, super soft & absorbent."
• "These towels are nice and thick just like hotel bath mats and haven’t faded or pilled after washing a couple of times."
• "This package of two months exceeded my expectations. Excellent quality. Came out of the dryer looking like new after the first laundering."
• "They are very well-made."

Cons:

• "Both mats started falling apart after the very first wash!!"
• "The first time they were washed they shrank in a way that makes them curl and not lay flat."
• "The edges are fraying on both items. Very poor quality workmanship."
• "The bath mat shredded at the first washing before use."
• "After washing the set the first time one of the mats started fraying at a hem site."
• "The hems fell apart on the first wash and I have string hanging everywhere."
• "Started to fray on stitched or hemmed area. Delivered on 4/13/2020 a month ago. I can see that it won't hold up."

Size and Fit

Pros:

• "These tub mats are a generous size, bigger than what I've purchased at a big box store."
• "I like these mats as they are larger than other mats I’ve had in the last."
• "It is a standard size (smallish, but exactly what we wanted)."
• "They are a nice size, color and are what I was looking for."

Cons:

• "Mats were well made but they were too big for the area we intended them for use. They slipped all over under our feet."
• "These Bath Mats are very thin."
• "These are hardly bath 'mats' they are really more like bath towels that are in the shape and size of a bath mat."
• "First, they look and feel more like towels rather than floor mats."

Customer Service

Pros:

• "Changed from 1 star to 4 stars because of the exceptional customer service."
• "I sent an email and picture and was sent a new set without having the hassle of sending the frayed one. I'm a happy customer."
• "Not a big deal, because I called the company and two days later replacements arrived!"
• "Received an email from the seller and I appreciate them trying to make it right by offering a partial refund or replacement."
• "I reached out to the company - they could not have been more attentive - they immediately offered a credit or to replace them."

Cons:

• "Tried to find the contact for White Classic, but couldn't."
• "They send a warranty card with it but no one ever responds to messages or any request for exchange or replacement not at all worth it."
• "I got an email last week saying they never received it so I am out $24.00."

Appearance and Style

Pros:

• "They do have a nice look."
• "Quick and elegant upgrade to a bathroom."
• "They are so pleasing to the eye."
• "Fabulous colors white and gray! I have two colors in my bathroom - White and Gray! Perfect match!"
• "These are very attractive bath mats (not to be confused with rugs). I bought the dark blue, and it is a very rich color and beautiful."

Cons:

• "The geometric pattern was too busy for me though."
• "The quality is great, but it’s not really black. They’re more like dark charcoal."
• "I do need to point out that the burgundy color mat is not burgundy but a shade of dark red."

Functionality and Use

Pros:

• "These MATS are exactly what we wanted. They are just cotton, foldable, old-fashioned, hotel style, bath mats."
• "I use them for added coverage to help keep the area around the tub dry."
• "I like these rugs because they keep the floor dry as you get out of the shower."
• "These are great light weight bath mats. Use and throw into the regular wash when needed."
• "They absorb the water pretty good. They dry by the next day."

Cons:

• "They don't absorb much but I can use them for the sauna. Not my bathroom."
• "These bathmats are just towels. They are very thin and have no padding."
• "I did not really like these bath mats because they just seem to constantly move or scrunch up."
• "Every time I walk into the bathroom they look like this... these bunch up so easily."
• "It’s very slippery too as others had mentioned."
• "They slide all over the place, my daughter actually slipped down."
• "Really not much absorbency, better than no mat at all, but lackluster in that department."