ESR Compatible Military Grade Protective Scratch Resistant Reviews Summary

Case Design and Aesthetics

Pros:

• "The case's sleek and stylish design adds a touch of sophistication to my phone without detracting from its functionality."
• "Love the silicone feel."
• "Sleek design makes it not too thick."
• "The clear case complements my mint green phone very well and the attached stand around the camera just adds a level of convenience and flare."
• "It’s so sleek and beautiful!"
• "Shows off the color of my phone and clarity."
• "This is a beautiful product and looks really classy."

Cons:

• "Transparent back shows finger smudges and sides barely have any grip, YELLOWED despite their claim."
• "The sides starting to 'pink up.'"
• "It’s too much resistance going on and out of your pants pocket and causes the silicone to fall apart off the case."
• "The 'dark blue' color is more toward the purple-ish side of the blue spectrum, which was unexpected."
• "The Matt black case looks terrible. It scratches a lot and catches a bunch of lint."
• "Small dots, visible to the eye, line the side walls of the inside of the case."
• "The clear case got yellow after a couple of months and now makes my phone look cheap."

Functionality and Durability

Pros:

• "Works well with wireless charger at home as well as in our car."
• "Sturdy and good fit."
• "The kickstand works perfectly, and has a very satisfying resistance when you pull it down."
• "MagSafe works well, kickstand works ok."
• "MagSafe charging has been easy and works great with this case."
• "The integrated kickstand is super sturdy and allows you to put it any just about any angle your heart desires."
• "Each button is well-defined and fully responsive."

Cons:

• "Kickstand flops open won't stay closed…weak hinge... gets in the way of taking photos, poor design."
• "Poor heat dissipation. The phone itself gets hot already, but the silicone cover prevent heat dissipation more."
• "If you are Planning on adding a glass camera protector you should know that metal stand won’t close all the way."
• "After a few months, I did see some wear and tear in the case and the stand no longer folded all the way back into place."
• "The guard got so loose that if I even had my phone in my hand it would come out."
• "Chipped, cracked by volume button, magnet is extremely weak."
• "The kick stand fell off in only two months."

Customer Service and Support

Pros:

• "I’m now a loyal, happy customer. Customer service is everything!!"
• "And the customer service has impressed me. They do stand behind their products."
• "I reached out to ESR for a warranty claim and they shipped a new case to me in 2 days."
• "I appreciate the customer support as well. When i reached out to them on an issue the case had, they immediately responded and also provided a return."
• "The customer service was excellent helping me out with questions and standing behind their product."
• "Not only did they quickly resolved the issue, they were very knowledgeable and courteous through the entire process."
• "I was able to work with the customer support team at ESR to help replace my phone cover."

Cons:

• "One of my worst Amazon purchases ever."
• "Today is Monday and I still haven’t received my refund."
• "I contacted support, got a response saying they would forward the info to another team to have a look, but haven’t heard back in over a week."
• "So I'm returning my newly bought black ESR case so I won't experience this again."
• "ESR customer care replaced the case with no hassle."
• "Kudos to the exceptional customer support of the ESR team."
• "ESR's customer service is great (I had an issue with another ESR product and their customer service is one of the best I've seen)."