Greater Goods Bathroom Shine Through Resistant Reviews Summary

Accuracy

Pros:

• "Once that is done, it does seem to provide accurate, or at least consistent, results."
• "I feel like the scale is pretty consistent. I'll step on and off 3 or 4 times and always gives the same weight back."
• "This one is wonderful, exceptionally stable, easy to read and was rated highest in accuracy."
• "We have been looking for a simple to use ACCURATE scale. This one seems to fit the bill."
• "It seems to be accurate. Since I'm not going to gym or doctor offices now, I weighed myself at home and then at my dogs vet office and they were within a few tenths of pound."
• "And no matter how many times in a row I step on it, it returns the same weight..hooray!"
• "Seems to be quite accurate."

Cons:

• "This scale worked OK, but it drains batteries and I have had to constantly replace them."
• "The second one said LO battery I change the batteries and it still says LO... Frustrating."
• "But the weight reading seems temperamental."
• "This scale is wayyyyy off."
• "It is also really inconsistent in its readings, both were."
• "Like other reviews have said, this scale is inaccurate."
• "The scale is not accurate. You can check your weight within minutes and it would be different."

Customer Service

Pros:

• "Customer service was great they sent me out a new one right away."
• "Nick, from customer service, emailed me within 15 minutes."
• "And as many other reviewers have said, the customer service is excellent!"
• "I have to give Greater Goods 5 stars as I contacted them directly through their website and their customer service was amazing."
• "Their customer service is awesome!"
• "Katy in Customer Service was so helpful and shipped out a new one so quickly, even during the Christmas Holiday that I will never buy a scale elsewhere."
• "Nick from customer service was quick and responsive."

Cons:

• "After numerous attempts I was not able to find out the specifics of the 5 year unlimited warranty."
• "The reason I'm taking my time to review this was the terrible customer support."
• "But forget about customer service. There is none."
• "Before receiving the scale, I got an email informing me that I had been assigned my own personal support rep. Since the scale was very erratic from the start and I thought I had followed directions, I sent an email to him (it said to send email anytime). Its been 3 days now, its still erratic, and no response from support."
• "Then they never responded again."
• "Received a very rude response from 'Jasmine' stating insisting there was nothing wrong with the product & I was using it incorrectly!"
• "Called Customer Service. She (Jasmine) kept encouraging me to pry harder. Told her it would break and sure enough it did."

Battery Life

Pros:

• "It has been almost three years to the day, and I am pleased to report that the batteries died today (they lasted 3 years with excellent accuracy) and I was able to easily replace them."
• "I bought this scale 4 years ago and just changed the batteries - maybe for the first time?"
• "It has lithium batteries (which are known to last pretty long, at least longer than AA and AAA) and it turns on and off pretty quickly so the battery should last pretty long."
• "It also features auto shutoff which is increasing the life of the battery."

Cons:

• "Note this was done with brand new Energizer batteries which the scale seems to like to eat, as I have to frequently replace them."
• "Worked great until it said 'Lo'."
• "Also, it burns through CR2032 batteries very quickly."
• "The batteries are always dying so I’ve resorted to removing the batteries each time I use it."
• "The biggest drawback is that i’ve had to change batteries every three months."
• "While the readings seem accurate, we’ve had to replace the batteries at least six times."
• "However the thing just chows down on batteries."

Design and Aesthetics

Pros:

• "This scale looks much more attractive in person than the photos."
• "Great digital scale! Easy to read, works fast, and looks sleek in the bathroom."
• "The scale is aesthetically pleasing and durable."
• "It is easy to set up and very nice looking item."
• "This is one sleek looking scale! Maybe strange to say, but it actually looks nice sitting on the floor."
• "Its nice looking scale, no doubt about it. It has a nice sleek design with a large back-lit design."
• "Also, it's pretty. Looks very sleek in my modern looking bathroom."

Cons:

• "The fact that the scale explodes and sends glass flying all over the room isn't so great!"
• "Horrible the first one shattered."
• "Do not drop. Will shatter easily in a billion pieces."
• "However, the top is made of glass and can be slippery if you stand on it with wet feet."
• "Bought this product 'new'; got a scale with hair on the back and dirt on all the feet. Obviously used."
• "It’s very ornery and does not like to be moved at all, not even around the bathroom."
• "The only problem is that the scale did not come with any directions."