BNX TruFilter 16x25x4 Filter 2 Pack Reviews Summary

Filtration Efficiency

Pros:

• "These Merv 13 air filters work much better than the other filters I have been using and the price is only slightly more."
• "These filters are visibly soiled after just a couple months of use which makes me question what (if anything) my previous filters were doing."
• "Not only did they filter out the smoke within 5 minutes, but I haven't had to dust the house in like 2 weeks!"
• "I've noticed that the filter seems to be picking up a lot more of their dander and fur from the air as well."
• "I can definitely tell there is an air quality difference in my home since using these filters, in addition to there being significantly less dust floating around."
• "Efficient filter that traps particulates like pollen or smoke."
• "These filters are well made and great for high level of filtering to help with allergies and stuff."

Cons:

• "However, compared to the 3M filter, didn't seem as good. For one thing, there were a lot more pleats in the 3M filter."
• "These filters are definitely a good value buy, but they are a little more flimsy than the filtrite ones I was using previously."
• "The accordion Pleats were not spaced evenly which reduces the ability of the filter to collect dust particles."
• "These filters came marked correctly and were about 80% thinner than the other generic replacement you can see light and space right thought the filter."
• "This filter has far fewer (less than half) the folds of our old filter which means much less surface area to catch particles."
• "The filters are very flimsy, and the pleats came apart the first day after installing in one of them."
• "They have fewer pleats and definitely don't filter as well as what I'd been using."

Build Quality and Durability

Pros:

• "The size of the filter is perfect for my AC furnace; I used to struggle bit while installing other brand but this one is proper size."
• "It is nice to get a 6 pack and know I won't have to worry about filters for many months!"
• "It seems to be a heavier cardboard that doesn’t bend and crease while you’re handling it."
• "The steel wire grid is sufficient to keep the filter sturdy."
• "The durable construction of these filters ensures a longer lifespan than the cheap ones I have been purchasing."
• "They are well made out of sturdy materials, and will last a long time."
• "The box frames are sturdy feeling and they have the wire framing to support the corrugated filter element to resist deforming under pressure."

Cons:

• "At over $10 per filter, they are a bit pricy."
• "The filters are not very strong. It can be damaged easily with little bit pressure."
• "One of the filters came completely crumpled on one side… I was able to bed some back in place and make it work but frustrating for such expensive filters."
• "The cardboard framing around these is not quite as sturdy."
• "The only thing I can say is they are not the sturdiest around. The cardboard and the wire framing are on the thinner side compared to a 3M filter."
• "The cardboard frame is rather flimsy; not atypical of budget air filters, but they definitely lack rigidity."
• "The build quality on this product is very poor."

Customer Service and Support

Pros:

• "But their customer service is excellent and sent another one for free."
• "Update: called the manufacturer in Texas. Very helpful. They immediately sent new filters free of charge and they arrived in perfect condition."
• "My order arrived with several crushed on the end (not from shipping) I contacted the company and they immediately volunteered to replace the filters."
• "After receiving a damaged shipment, I was very impressed with vendor and Amazon on issuing a replacement shipment that exceeded my air filtration expectations."
• "The seller contacted me, and made a refund."
• "Update: After I posted this review I received a full refund. Excellent customer support."
• "Filters are great and described perfectly. One of the filters came slightly damaged with bent pleats which can happen due to shipping but the customer service responded almost immediately and sent out a replacement in less than a week."