Neewer Adjustable Background Backdrop Photography Reviews Summary

Assembly

Pros:

• "Setting it up was easy and they have provided sand bags to keep it sturdy, which works good."
• "Assembles easy, very lightweight."
• "This is very easy to assemble but was having a slight issue but after talking to customer service everything was sorted out."
• "Very easy to put together."
• "The setup is very easy."
• "It seems sturdy and is easy to assemble!"
• "This stand definitely does the job ! It’s easy to assemble and adjust."

Cons:

• "The main problem was that when I expanded to the maximum width, the middle rod kind of sagged almost 2-3 inches."
• "It’s too short, the top bar bows too easily, and it’s constantly being knocked over."
• "The clips that extend the poles are made of plastic that look like they will last 2 uses."
• "Backdrop rod is broken when used for the first time. Trying to reach customer support and couldn't get update on the return."
• "The set I was sent did not have the correct pieces to connect the crossbar... It will do the job but had to be modified."
• "The clamps that came with this stand were too small to fit around the crossbar."
• "We couldn’t figure out why it was so hard to assemble until we realized it was missing a crossbar."

Sturdiness

Pros:

• "This product is just what you expect from a backdrop stand, easy to assemble, and sturdy too, especially with the included sandbags."
• "Good product and sturdy materials."
• "It is adjustable both in height & width and is sturdy."
• "The Neewer stand is perfect and the sandbags give it just the extra stability you want."
• "This stand is really easy to assemble and its sturdy."
• "Very light weight but sturdy enough to hold curtains or a screen."
• "Loved this backdrop stand, very sturdy and easy to use."

Cons:

• "It is not as sturdy."
• "It’s not so sturdy, so keep that in mind."
• "However, if you need something very sturdy, I would try a different one because it is very shakey/top heavy and lightweight."
• "Very Flimsy product. Not sturdy at all."
• "This frame is not sturdy."
• "It was very flimsy and the wind kept knocking it over even with the weights."
• "Once it's all set it up, it's decently flimsy, even with excessive tightening."

Portability

Pros:

• "And because of how light it is it makes it easy to transport, which I love."
• "It folds down into a small carrying bag and is easy to store in a small apartment."
• "Moreover, the stand itself is very lightweight and has a convenient carry-bag where it can be stored &/ carried anywhere."
• "The included carrying bag is surprisingly nice."
• "Packs away in a small carry bag I highly recommend this product."
• "Very light weight carrying case comes in handy."
• "Light weight easy for transporting to different events."

Cons:

• "It was wobbly due to wind."
• "It’s lightweight. So light that when I opened the door it fell over from the change in air."
• "Its a little flimsy (indoors) as you can see from the pics, so i can’t imagine how it would hold up outdoors with wind."
• "The case it comes in leaves a lot to be desired. The case is cheap and is a 'roll' case, not the typical zippered case that comes with tripods and supports."
• "Moreover the carry bag that it came in was torn and less than adequate."
• "The only complaint is the bag. It's not durable. It tore pretty soon."
• "While at its full 10ft width, it is not the strongest."

Customer Service

Pros:

• "This is very easy to assemble but was having a slight issue but after talking to customer service everything was sorted out."
• "Update: I recently spoke to the seller and was offered a replacement with extra sand bags. I am extremely happy. Customer service was great and I will definitely purchase from them again."
• "They shipped me the missing clamps very quickly and had amazing customer service."
• "I contacted the company due to missing clamps and received an immediate response."
• "Contacted the company and was sent a complete replacement within a week or 2."
• "I was contacted by the company and offered a replacement or new item of the same value."
• "When I initially bought this product, it did not go p to 7Ft as advertised. But eventually Mike from customer service reached out to me to go over how the stand can be stretch to 7Ft."

Cons:

• "Backdrop rod is broken when used for the first time. Trying to reach customer support and couldn't get update on the return."
• "The product itself is easy to put up but I’m upset that my bag to carry it in has a big hole in it. Please send me another bag as a replacement."
• "When trying to get the bag replaced or a refund I was transferred between 3 customer service representatives before no more response."
• "Items sent back, no return issued after several weeks."
• "Faulty and not very sturdy. Kept falling over. Had to surround the stands with the sandbags filled with ROCKS! also one of the bars were jammed upon arrival and required serious muscle to pull up to extend the bar."
• "Also the clams that hold the height fall. Cheap piece of equipment, don’t buy if you plan to use in any productive manner."
• "There are no clear instructions on set up so it's all a guessing game."