Digital Shipping Postal Package Postage Reviews Summary

Usability

Pros:

• "It is easy to use and the box that it comes in is handy for when you have it in storage or not using it."
• "Low profile allows you to store in a drawer, which keeps it convenient."
• "It also has buttons to zero out the scale so that you can measure just contents."
• "Easy to use, simple, and exactly what I needed."
• "Its really simple and intuitive to use."
• "The HOLD button works."
• "This is the best weighing scale so far i've used. Bought this second unit as a backup for my old one.Accurate and easy to use."

Cons:

• "Due to the small footprint, you will not be able to see the screen if the item or box is too big and covers over the screen area from viewing."
• "Can be hard to read if you have a large box."
• "The only thing I did not care for was the way you have to look straight on at the display to read the weight."
• "It was too small for what I need it for and because of that it made reading the weight difficult."
• "If I had to look again, I would purchase a different one from this model for that reason though..."
• "I wish I was able to see the screen or read it at an angle when there is a package sitting on it."
• "Wish the display was easier to read when something big is on it."

Reliability

Pros:

• "The batteries that came with it are still going strong."
• "I bought this same exact model scale years ago (at least 2012 or before) and it still works."
• "I've owned this scale for over 2 years now. This scale has performed much better then I could've ever imagined."
• "I have been using this same scale for over 10 years and it still works perfectly."
• "Only had to replace the batteries a handful of times in all these years."
• "I purchased this back in 2013 and it still holds up well. I've used it a lot and have always got accurate weight readings."
• "We purchased this Digital Shipping Postal Scale in 2018 and it is still as reliable today as it was the very first day that we received it."

Cons:

• "It’s a great scale! My problem is I bought 2 within a year because they kept frying and breaking after using the plug."
• "It died after six years. Leaving me with a message of instability."
• "The scale worked fine at first. Then the display stopped working. I had to send it in for warranty claim at my own expense which costed me $18.46."
• "Item was DOA."
• "Now it is not turning on after 6 months."
• "Now, 2 years after I received the scale, it doesn't work."
• "Second I’ve purchased. First worked for years. New one died after 6 months."

Accuracy

Pros:

• "It is nice that it weighs to 0.01 pounds."
• "The scale said 112 grams which is exactly right according to Apple."
• "I weighted different items multiple times and always got the same results for each item."
• "It's very accurate and ergonomically nice due its low weight, compact size, and ability to run on battery power."
• "It's readings are right on the money."
• "The accuracy looks very good against other scales I have with weights up to six pounds."
• "Very happy with this scale, I have tested it against the post office scale and it's dead on."

Cons:

• "Pretty disappointed; I'm updating this to 3 stars WHOLLY for design functionality. Accuracy, not so much."
• "Numbers keep fluctuating even without anything on the scale. It's worthless."
• "When I weigh something, then weigh it a couple more times to be sure, there's a 75% chance the reading will be 2g (around 0.1 oz) higher/lower."
• "Now it reports 576g, which is 20% error."
• "This scale was great for awhile. I've been getting weights that are 4 oz. to 8 oz. off for some time."
• "Works very well, slightly off from my post office scale but that's ok. It reads about 0.5 oz heavier."
• "It does not work well for bigger box sizes. Larger box sizes tend to cover the display screen."

Customer Service

Pros:

• "The product is just what I need and the customer service is excellent."
• "The seller I purchased it from (EZ SELL) saw this review and contacted me by e-mail. He had them ship me a new unit which arrived in 3 days."
• "I contacted AWS through their website, and when I sent them my Amazon invoice they dispensed with my shipping them the broken scale and immediately sent me a new one, which works perfectly."
• "At first the scale I received was defective and customer service took it back and sent another one that appears to be brand new."

Cons:

• "I tried contacting the company, and they won't cover the shipping fee which is nearly as much as this scales cost."
• "I used this scale 20-30 times to weigh letters and it stopped working. The American Weigh Scales would not send a new product until I mailed the broken scale to them at a cost of $12 to me."
• "I am so disappointed. I had this scale for a few months and I LOVED it. It worked great. I had ZERO problems. And then one day the adaptor stopped working completely."
• "This thing is a waste of money and effort. I will try to sell it or give it away to someone who already has a $99 calibration weight."