NEENCA Professional Adjustable Removable Stabilizers Reviews Summary

Fit and Sizing

Pros:

• "The brace fits as advertised."
• "It fits under most of my jeans."
• "This brace fit me well. I am 5’8” and average build. I ordered the medium."
• "Perfect fit. I’m 250lbs 6’1” and I ordered a large and it fits fine."
• "Once I got it and tried it on, it fit perfectly."
• "I based my size choice on the measurements and its fits just right."
• "it doesn’t slide around and it’s actually snug and fits."

Cons:

• "One area that could be improved is not with the product itself, but guidance around sizing could be clearer."
• "It does occasionally slip down a titch, and I have to pull it back into place, but that could be because it fits a little large."
• "I think I'll have to return for an XXL cause this one left a deep round circle around my knee and by my thighs."
• "This brace does not fit correctly. I take a large and this is way too tight."
• "Ordered a medium size, packaging shows medium but actual it has a tag inside that indicates that its a large, large feels a little loose."
• "I am not a big person... I ordered a medium brace and it is so tight, I can barely get it on."
• "The sizing is way off."

Support and Comfort

Pros:

• "The hook and loop fasteners hold very tightly... provides great support for the knee."
• "The material is so soft and non binding."
• "It really provides support to my knee when walking."
• "The brace has built-in gel pads and side stabilizers which provides that extra needed protection."
• "This brace has allowed me to play Pickle Ball even with a sore knee."
• "It does a very good job of supporting your knee."
• "This knee brace offers just the right amount of support I need to move around without a limp."

Cons:

• "It does occasionally slip down a titch, and I have to pull it back into place."
• "The brace fits perfect. Not too tight and doesn't hurt, but every time I wear it ..... I end up with a bruise."
• "Ok heat retention and uniform squeeze from the sleeve but zero lateral support no matter how tight I adjust the straps."
• "Although I do like the added sturdiness provided by the joints on either side of the brace. However, I would mention that the XXXL isn't as large as you'd imagine."
• "However, I can only wear it for a short period of time because of the SERIOUS discomfort it causes to the back of the knee."
• "The overall quality of the product is good however the ring support around the knee cap hole area is a bit stiff and annoying and also uncomfortable."
• "The problem is that it's very tight, so I can't wear it more than a few hours at a time."

Quality and Durability

Pros:

• "Easy to clean, wear well, and long lasting."
• "The brace from the beginning gives off the impression that this product is well made and thought was put into it."
• "It definitely does not feel 'cheap' and is solidly constructed."
• "The fabric of the shell and straps appear to be of high quality. Very sturdy."
• "It’s durable, breathable, adjustable, and comfortable to wear for long periods of time."
• "Very durable, saves my knees from beating them up during pickleball & volleyball."
• "This knee brace is very well made."

Cons:

• "Purchased last month and I have noticed that the elasticity in the fit is becoming loose."
• "After using this for about 5 or 6 months, the Velcro does not secure anymore and has lost all function."
• "I received q used product, tag was removed, the brace looks used and dirty."
• "The Velcro on the adjusting straps. After two months use the Velcro barely holds."
• "After wearing this for a few weeks the stitching on the inside of the open 'donut' over the knee started coming undone."
• "The brace does offer good support, but on both braces I received, the covers for the hinges started tearing away and the holes for the open patella began to rip."
• "The brace is excellent but did get allergic rash and itch from top band."

Customer Service

Pros:

• "The vendor saw that I had submitted a request to return the item, quickly contacted me... and arranged for a replacement in the desired size and it arrived 2 days later."
• "The seller provided excellent customer service and was responsive and very helpful in helping me find the right brace for me."
• "Any questions you might have Neenca responses very quickly and they stand by their product 100%."
• "I received my product and unfortunately it did not fit no fault of their own, I contacted them and a replacement was sent and customer service was very responsive."
• "UPDATE: The company reached out to me and offered a full refund. I could not ask for better customer support."
• "A quick email to Neenca brought me correct size replacement."
• "Love this knee brace! It is very solid and sturdy! Shipping was so fast and customer service was amazing!"

Cons:

• "Contacted the company by email(the only way as I could not find a phone number) and they never responded."
• "The Velcro is not very strong and I don’t think would stay closed while playing a sport."
• "I never write reviews but have never been more disgusted."
• "It also seems very expensive for a knee brace."
• "The plastic buckles are very frail and I have very little comfort they will last with any sports use."
• "The two hinged joints are somewhat fixed to the brace near the knee, so I get that in theory these will offer support to the injured knee."
• "Says breathable, but I've been wearing it 30 minutes and the back of my knee is irritated and itching."