hardwood floor mop dust mop for hardwood floors Reviews Summary

Construction and Durability

Pros:

• "It's primarily made of aluminum instead of plastic and looks like it will last a long time."
• "This mop is well constructed."
• "A stellar product in every way. Well constructed and durable and extremely easy to navigate in and around and below furniture."
• "The handle seems to be very sturdy yet still light weight."
• "This mop is built tough, and the rotating head with soft cleaning pads is perfect!"
• "The aluminum mop head has Velcro strips that make attaching a mop pad very easy."
• "It is lightweight and easy to carry. I have nothing bad to say about this mop and highly recommend it."

Cons:

• "Handle is hallow thin metal and will snap in half if you are pushing hard to scrub your floors."
• "The mop is good to mop however the handle is not secure at all. No matter how tight I made it it collapses."
• "On second use the black velcro part that holds the pads peels off when you remove the pads to change or clean when using product."
• "about 6 months ago (so 3.5 years in) the Velcro that attaches the pads started to pull off the mop head."
• "The only thing that I don't like about it is the locking key (the part where the handle and pad piece click together) is chunkier, so it doesn't fit under all the things now."
• "BUT on second use I no longer can lock the extendable handle."
• "The pieces in the picture are supposed to be connected to each other. They came apart and I cannot get them to go back together."

Customer Service and Business

Pros:

• "Loved the personal touch of a sweet handwritten note included in the packaging too!"
• "This is a small family ran company and I LOVED the personal touch of a thank you note in our order."
• "Family business is a huge plus, too."
• "The company put a handwritten card inside thanking me for my order and giving their business a shot."
• "I was especially pleased with the 'Thank You' note from the vendor."
• "This company sends the cutest thank you cards and it makes the whole experience feel much more personal."
• "Their 'Old Town Gratitude' just took me back 60 yrs to when people really cared!!!"

Cons:

• "Tried to contact customer service about it and hope the would replace the handle instead of me returning the whole item but they were no help."
• "there is no support available to contact, totally disappointed, quality of recently purchased product has been poor."
• "It's outside the 30 day return window and I cannot find a way to contact the manufacturer."
• "Will not be purchasing again."
• "After reading our review they reached out to us to make it right. We are blown away by their commitment to their customers."
• "It could be my mistake, but I thought this mop was powered. The method of liquid dispensing is not strong enough."
• "the extending handle broke after about 1 year. It no longer stays locked at the extended length."

Performance and Ease of Use

Pros:

• "This mop does an amazing job of cleaning and mopping my floors."
• "microfiber pads pick up dust and pet hair well."
• "It’s So handy for going under furniture and getting into tight spaces."
• "It is sturdy, easy to use and effective."
• "Mop is made very well - easy to use and does an amazing job cleaning my floors."
• "An excellent product for sure. It makes my life so much easier."
• "I love this for my vinyl tile, it’s light weight, efficient and well made."

Cons:

• "I used the scouring pad to do the tile floor and because the head of the mop is so long its hard to rinse it, you can't use a regular bucket."
• "Also the soft pads seem to streak some."
• "Was good for a little while but broke super easy."
• "The mop head tends to flip over at times while I’m using it."
• "the scrubbing pads are useless. They don’t scrub well, they aren’t absorbent so they just push cleaner around and they don’t pick up dust, dirt or pet hair."
• "Doesn’t fit in corners, and hard to get right up next to the walls."
• "The only reason I gave you four stars instead of five is because the soft pads are too soft and squishy and they get saturated with water."