Kleenex Trusted Facial Tissues 2 Ply Reviews Summary

Packaging and Delivery

Pros:

• "Items came securely packaged and arrived on time."
• "Delivery was fast and well packed to prevent crushing."
• "The tissues arrived double boxed so they came in perfect condition."
• "Boxes come well packaged."
• "I appreciate the free shipping when such a bulk item is delivered to my doorstep."
• "I keep a box in just about every room in my home and they were delivered really quickly and at a convenient time."
• "It's nice to be able to have this big box delivered to your front door."

Cons:

• "These three-pack boxes held up less than perfectly in a poorly packed box with room to roll."
• "The side more than half the boxes were 'open', not torn or anything but just seems that the side flaps’ adhesive didn’t hold."
• "The condition of the boxes was apparent that 6 boxes were just jammed into a USPS PRIORITY BIX THAT WAS TOO SMALL."
• "It was very convenient to order via Subscribe and Save, but my last order came with boxes all bent up and they looked awful."
• "Kleenex Boxes were squashed up when I opened the Amazon box."
• "When the package came the delivery crushed the corners of two of the boxes."
• "I'm sure the tissues are fine, but even though they were delivered in an Amazon cardboard box, the individual tissue boxes were dented and banged up around the edges."

Price and Value

Pros:

• "This 6 pack was a little cheaper per box than at the grocery store."
• "Price is good for under $2 per box of 190 tissues by Kleenex."
• "Can't go wrong with this. Cheaper per box than buying them individually or in combo packs at the grocery store."
• "At the current price point... it’s a good deal."
• "Excellent price for bulk tissues shipped to your door."
• "For about $8/6pk on average (you can save more by using subscribe and save), it comes out to be about $1.33 a box."
• "This is a good price for the size of the boxes and quantity."

Cons:

• "NO PRICE DEAL ON THESE."
• "I was mislead that the boxes would be the color in picture... Plus, I paid $19.90 for 6 boxes and you can now get a 3 pack of identical boxes that I ordered for $6.47 from Amazon."
• "Then I tried Puffs and tend to like them better. I use the ones without lotion and they are softer than Kleenex (a must if you have a sore nose from a cold)."
• "But when I ordered them it said they were 190 tissues per box and I only got 120 tissues per box."
• "I ordered a package of 18 boxes, which were billed as containing 210 kleenex each. The boxes I received contained 144 tissues each."
• "This product is a little pricey."
• "I can't believe you can get by with this kind of pricing."

Quality and Design

Pros:

• "Tissues work as you'd expect. Soft to the point where it doesn't leave any rashes on your skin when blowing."
• "Elegant boxing - and YEA! I don't have to grocery shop down aisles and find it's not there."
• "Kleenex tissues are soft, gentile, durable -- qualities I prefer in a tissue."
• "These tissues are perfect for wiping up tears after a tumble or keeping little noses clean."
• "Cute boxes with absorbent tissue! Not too soft, not too stiff - perfect for little messes."
• "Sturdy enough to handle my colds and sniffles, soft enough to make sure my nose doesn’t get irritated, and no scent!"
• "These tissues are very soft and do not irritate your nose."

Cons:

• "These are so thin that you blow a hole in them just blowing your nose, softly."
• "Also the tissues feel thin."
• "Don't buy these tissues. They fleck off little white flecks of tissue all over your table tops making a nice mess to clean up."
• "The 'pull and pop-up' feature was defective."
• "These Kleenex are much thinner and therefore it takes 2 to do the work that 1 used to do."
• "This tissue is Thin..Rough and smells Disgusting..don't waste your money."
• "I am left with boxes of what are basically expensive paper towels."

Customer Service and Satisfaction

Pros:

• "I especially appreciate that the tissues are FCS certified and the boxes are 100% recyclable."
• "I was unable to find this variety of Kleenex in stores, so I went online to purchase it."
• "Ordering these from Amazon is so convenient, especially during these crazy times."
• "Have been getting the Kleenex Family Tissues for several years now and it is a great buy."
• "It’s a good deal, and super convenient to have them delivered to your door on your schedule."
• "With Amazon’s free delivery and Kleenex multi packs we never run out."
• "Love Kleenex brand for everyday usage - very practical and indispensable."

Cons:

• "1st time, six boxes. Fine.2nd time, 3 boxes, with no response from seller. Chatted with Amazon, who said they'd contact seller, no response."
• "Be aware that you won't necessarily get the design shown in the photo, which was important to me."
• "Kleenex as expected but pattern was totally different than the picture."
• "The boxes that arrived where not the design pictured, but was a cute floral pattern in similar colors to the pictured tissue boxes."
• "Kleenex itself was great, but we did not realize the design on boxes would be different than the picture online."
• "I contacted Amazon but they are not interested in the issue."
• "This product is fine but the delivery is so bad that I'll likely not buy this again."