"Of all the kinds of Stevia I have tried, Sweet Drops tastes the most natural - there is none of that metallic taste or aftertaste I've found in other types."
"If you use stevia, Sweet Leaf brand is the absolute best tasting stevia on the market today!"
"This is the best substitute for sugar that I've ever found."
"Flavor is great. We use it for pretty much everything but mainly for tea and coffee."
"This is great for my teas no taste so perfect for me easy to use no calories and I can use it for other food items that need a sweet taste but no flavor added."
"The french vanilla is fantastic in coffee."
"This is the best sweetener I have found. No bitter after taste just sweet tea and coffee."
Cons:
"Horrendous chemical smell from the newly opened bottle that was not present in the old one, the aftertaste is overpowering and disgusting."
"Greatly dislike the flavor."
"Whatever 'natural flavor' they add to this tincture makes anything you add it to taste unpleasant."
"Last two bottles I bought just turned tasteless, oily in the tea and no taste."
"It is horrible because of the taste."
"Tastes like cotton candy not like sugar. It’s not good at all."
"The taste in my teas is not the same, has a flowery taste it did not have before, almost watered down."
Quality and Consistency
Pros:
"I've only had my bottle for a few days but I love it so far."
"I have probably bought close to 100 bottles /containers of various SweetLeaf Stevia products over the last few years and have never had an expiration problem."
"It arrived well, with its security seal, the expiration date is fine. the liquid looks clear and clean."
"This is lasting me forever. A really great value for the money."
"Been using this brand to flavor my drinking water almost everyday for the last 7 or so years. Happy to report I'm still alive and well."
"This stuff is great and worth the price. No aftertaste like you get with other squirt in substitutes. Very clean tasting and a little goes a long way."
"This is the best tasting stevia product on the market!"
Cons:
"These drops in comparison are clearly watered down. They may be convenient for the road, but otherwise I would stay away. Not a good value."
"I have no idea what was in this but it looks like blooms of mold!"
"Very watered down, a few teaspoons and maybe you'll start feeling the sweetness."
"After about 4 to 6 weeks, a white, cloudy, precipitate looking material swirls about, sort of suspended in the liquid."
"This shipment has white crystals and bottle contents turn milky white before entire bottle is empty."
"The product label says SteviaClear but, it is no longer clear but very cloudy with lumps of something (mold?) Floating around inside."
"3 weeks after purchasing it turned very cloudy, almost like milk."
Packaging and Shipping
Pros:
"Ordered and received without issue."
"I have come to trust this brand and one bottle goes a long way in my family."
"I looked for this in several stores and they just had granules. This is what I wanted, the packing was fine and it arrived on time."
"The product arrived with no exterior packaging which is great for the environment so I’m a fan."
"Amazon resolved this issue. The product is excellent this is my second order."
"I use this for my overnight oats and 5 drops into a 1 pint container is enough to give it a hint of sweetness to make it go from tasting bland to good without turning it into a dessert."
"I used to buy this product in the grocery store but when I couldn't find it last spring I looked on amazon for it."
Cons:
"We received our first auto ship. It was supposed to be 2 bottles. We only received one."
"The bottle looks old or used. The top is dirty and the dropper is broken and the broken glass is inside of the bottle."
"Two glass bottles with a box shipped on what was not more than a paper bag, one bottle cracked, one ok."
"However the latest delivery has an issue with the bottle. Looks like the outside was contaminated by something dripping on it."
"Ordered two bottles. Were in the box, loosely packed with some brown paper. Arrived shattered - glass and stevia everywhere."
"One bottle had leaked (even though the lid was still closed and sealed) making the label and packaging wet and leaving the bottle only partially full."
"Is this open and leaking on purpose? How is the lid not closed all the way but it has protection heat covers over it?!"
Customer Service
Pros:
"I have used Sweet Drops for close to 5 years. It was a great product but I requested a refund for my most recent purchase due to a weird smokey flavor and taste. They promptly refunded my expense and I am very thankful, so 5 stars for customer service."
"I've ordered this product 39 times. This time I noticed the label was not the same (one on left). It smelled like an awful chemical! Beware of ordering! I've asked for refund."
"Twice I’ve been sent the wrong product. The first time Amazon sent a replacement and this time I’m told this product cannot be returned."
"Emailed the manufacturer and received no help."
"Despite being a Prime product, it is not eligible for return."
"No refund is what I’m being told! Cancelled!"
"Please do not put label over nutrition facts ..It was very stuck and It destroyed information..I was not able to read informaion. Thank you"
Cons:
"Can’t get a refund after opening it up and the glass was broken!"
"I really don't want to have to change brands because there is nothing I don't like about this product when it is the correct product but now I have zero faith in this company and its practices."
"Label changed, taste changed. It now changes the flavor of whatever you use it in. IT IS NOT RETURNABLE! Bummer!! Won’t purchase here anymore."
"I don't know what you did to this but I'm no longer a loyal customer."
"I am tired of getting a substandard product."
"I've bought this product a few times before, and loved it. This time, however, they have apparently changed the ingredients, adding 'natural flavors'."
"The label was covered by the retailer’s asset sticker."
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