Hamilton Beach Electric Stainless 40880 Reviews Summary

Design & Usability

Pros:

• "This electric kettle is just perfect. It's a great size and the design is perfect."
• "Easy to fill, heats quickly, easy to pour."
• "This kettle works great and we use it every night. It is easy to use and heats quickly."
• "Auto shutoff, never boils dry. Flawless."
• "This kettle is short enough to fit on a shelf in my cupboard but still holds a lot of water."
• "It is of attractive styling, simple to operate, quick to heat water."
• "Fast and easy to read the water level."

Cons:

• "The ergonomic design of the handle is very bad however. It's uncomfortable to hold and awkward to pour."
• "Then it boils way too long, before shutting off, and by that point, the handle at the top is hot to the touch!"
• "The handle on this kettle combined with the weight when full makes it so difficult to grip and pour, making it pretty dangerous for me to pour boiled water."
• "The handle is not ergonomically shaped--the pot feels much too heavy at their angle."
• "The handle and spout are not aligned."
• "The handle design is bad. It is curved is a way that makes it hard to hold upright while you fill it."
• "It's hard to lift and pour this kettle because the handle is poorly designed."

Performance & Quality

Pros:

• "This product works great. it boils water."
• "Comparable models are available for significantly less than $30."
• "The water heats up quickly and the kettle does get a little warm as expected and it cools off fairly quickly as well."
• "Heats up the water super fast. The water is good and hot, so no foaming of the tea."
• "The kettle pours easily without drips. It is well balanced and easy to hold."
• "It heats water to boiling very quickly and turns itself off when this is accomplished."
• "The kettle has an auto shut off, so it turns itself off as soon as the water is at the right temperature."

Cons:

• "I am satisfied with how hot it heats the water, but the other quirks just don't make it worth my while."
• "I am so disappointed in this product."
• "It creates a lot of noise. It takes long to boil water."
• "The kettle does not sit flat on the base unless there is water in it to hold it down."
• "After less than 4 months of daily use the kettle's automatic shutoff stopped working."
• "The plastic lid gets a little hot but is fine if you only touch it long enough to close it and you don't touch the wrong spot and burn the piss out of yourself."
• "The kettle fails to turn off even at a rolling boil. This seems very dangerous."

Customer Service & Warranty

Pros:

• "Great kettle!!! I was replacing my 10 yo H B kettle that was having age problems. When the new one arrived, the first time I used it, the handle heated up so hot, I couldn't touch it. I contacted Hamilton Beach and they immediately replied that it was under warranty and would send me a new one within 10 working days."
• "First unit arrived with a crack in the lid, but Amazon replaced the defective kettle within a day or two."
• "Hamilton Beach replaced it (taking 3 months to do so, and happily informing me that shipping would be free, SWOON)."

Cons:

• "Because it is supposed to have a one year warranty, contacted Hamilton Beach using their online form. Never heard from them--submitted form four months ago."
• "Ok, so this is the second Hamilton Beach electric teapot (different model though) that breaks just a little after the one year warranty expires."
• "I purchased this as a gift for my mom one year and 27 days ago. It started leaking from the handle near the power switch after the warranty expired."
• "Their response was dismissive and condescending."
• "It is now almost 6 weeks later and I've had no response from the complaint. Customer Service is non existent!"
• "Have submitted request to Hamilton beach but haven’t heard yet."
• "Hamilton Beach informed me that they would not replace or refund since my warranty expired based on the original purchase date."