Organic Cacao Powder Unsweetened Gluten Free Reviews Summary

Flavor and Taste

Pros:

• "Really outstanding flavor. It is better than almost any of the other cacao powders I’ve tried."
• "this organic Cacao Powder has an amazing flavor, and its not gritty like most powders, its amazing stuff."
• "The flavor of this cacao is richer than cocoa but it is not sweet - you have to add your sweetener of choice."
• "The flavor is awesome, and has (I think) a lot more dimension that a chocolate dessert."
• "It's dark roasted & full bodied in flavor."
• "It has a rich, deep, dark chocolate flavor that can be sweetened with sugar or the sweetener of your choice."
• "The chocolate cacao flavor is very rich and delicious and it's good for your health."

Cons:

• "Won't be buying this brand again."
• "I won't be buying it again."
• "The taste of this chocolate has a more pronounced bitter overtone than some others."
• "It was more bitter and less flavourful to taste."
• "This didn't have the flavor I became accustomed to while using other products."
• "This cacao powder is ok. It isn't great - doesn't have good, rich flavor."
• "But after buying it for years, the taste has changed. It's bitter now."

Texture and Quality

Pros:

• "It indeed provided a deeper flavor to a chocolate cake I made and I used it divided with regular cocoa powder."
• "Delicious, creamy and fresh cacao powder."
• "The Powder is ground perfectly."
• "Its super silky smooth and dissolves appropriately in everything I have tested so far."
• "The powder has a very silky texture and mixed into heavy cream very easily with no lumps or steaks."
• "None have been this creamy, smooth, and most importantly, low on bitterness!"
• "The texture is very smooth; the flavor, rich."

Cons:

• "It takes a bit of effort to mix, but because it's a silky fine powder, it does eventually mix."
• "It mostly blends into the liquid leaving only a little unblended cacao behind."
• "Yesterday when I was drinking my shake that I mix with just water, I noticed a big bitter chunk in my drink."
• "The clusters also get soggy quickly, when dipping them in milk."
• "Because it's just pure powder, it does take a bit to mix it in, best to add just enough liquid to get a runny paste first, then add the rest of your liquid."
• "It tends to clump up a little bit, and it doesn't dissolve easily in my shakes."
• "Today when I was scooping out today's batch, I saw large chunks of semi-hardened cocao powder."

Packaging

Pros:

• "The 2-pound resealable bag ensures that the cacao powder stays fresh and flavorful between uses."
• "When I received my package the first thing I noticed was the Quality of the packaging and the size."
• "I was very impressed with the packaging of this cacao. Although packaged in a bag, it is very durable and apparent that attention was given to the packaging."
• "The resealable design makes storage a breeze, keeping my pantry organized and clutter-free."
• "I like the weight of the packaging and feel that it will be adequate to store the product without having to put it into another container."
• "I was pleased with the packing and how it felt to be more than 16 oz in weight."
• "I received the product in excellent shape and within a few days."

Cons:

• "I also cannot zip close the bag like I'm supposed to, which makes storing this 1 pound bag of powder extremely difficult."
• "Only thing I wish was better is its packaging seal."
• "The only small problem is the packaging. It has an inner ziplock type seal, that simply will not seal all the way."
• "The bag seal unfortunately doesn’t reseal very well, so I have to transfer the product to another bag."
• "Love the product, but the second bag in a row won’t seal because the powder get gunked up in the 'zip lock'."
• "The bag doesn't close well. I've had to dump it into a jar."
• "Had a malfunction with the packaging."

Health and Safety Concerns

Pros:

• "It's healthy! No sugars added + fiber + minerals = LOVE."
• "It's packed with antioxidants, flavonoids, and essential minerals like magnesium and iron, making it not only a delicious indulgence but also a nourishing addition to my diet."
• "We started using Cacoa Powder after hearing about the antioxidants, and cardiovascular health benefits."
• "Reduces blood pressure dramatically."
• "Its very low in carbs and I can add my sugar-free sweetener drops with this keeping my baked goods low in carbs as well."
• "Cacao is very energizing food and contains lots of antioxidant."
• "Many nanogenarians I know who are sharp as a tack take Cocoa daily as a supplement."

Cons:

• "How can it be certified Vegan if it 'May contain Milk'?"
• "Unfortunately when I requested test results for the lot I received via email, they ignored me."
• "Package detail sticker 'Warning Cancer and reproductive harm' this is the second organic non gmo gluten free item to have a cancer warning on."
• "There’s a warning label on bag for high concentrations of CADMIUM."
• "THIS PRODUCT COULD CAUSE CANCER OR REPRODUCTIVE HARM."
• "However, on the most recent purchase, I noticed that it has a label stating Cancer and Reproductive Harm."
• "This has a label... cancer and reproductive harm on the package!"

Customer Service

Pros:

• "Vivian answered all of my questions and I asked a lot."
• "Every item I have bought from Viva Labs has been the best of quality and exactly as described."
• "I am now a loyal customer of this brand for cacao powder."
• "Viva naturals offered to replace it for free."
• "The customer service follow up on my order was exceptional as well, emailing to make sure everything was ok with the order."
• "Due to a problem in the shipping of my order, I had the occasion to deal with Viva Labs customer service department. Top notch people!!! They could not have been any more accommodating."
• "I'm very pleased with all of their products thus far and awesome customer service."

Cons:

• "Disappointing."
• "Really afraid to consume this product."
• "Unfortunately it comes along with spam from Viva Labs."
• "I am very disappointed for the effectiveness after being expired for over a year."
• "My bag was damaged in shipping."
• "My guess is that there is milk residue mixed in."
• "I am so glad I switched."