Amazon Fire Kids tablet Top selling Reviews Summary

Design & Durability

Pros:

• "I think the product itself is well designed, durable."
• "Love that these are so steady and come complete with screen protector and adjustable."
• "The case is very durable. Love that it can be propped up too."
• "It's durable and withstand his rough play."
• "The case does wonders in keeping the tablet from breaking from fall after fall."
• "Very sturdy case for protection against being dropped, thrown etc by children."
• "The case feels capable of taking its fair share of bonks."

Cons:

• "Got this a week ago and the case doesn't have holes for the vents to breathe."
• "The overall usability sucks. It’s slow and already glitching."
• "This new one is slow and screen blacks out."
• "The user interface on the fire kids HD tablet is terrible for younger kids."
• "The user interface has to be the WORST android experience I have ever used."
• "The quality of the software was terrible, and nothing seemed to work as it should."
• "The first day I found them frustrating and not intuitive at all."

Battery & Charging

Pros:

• "The battery life if great, the size isn’t too big."
• "The battery life isn’t great if you are used to having an iPad or other tablet but it definitely lasts 7-8 hrs."

Cons:

• "It takes at least 18 hours to charge it to full battery."
• "It does not hold a charge correctly if you don’t put it in a certain way, I got this brand new we saw the issue we looked it up and apparently it’s been a problem overall if you listen to the article, you’ll figure out the problem and it’s good afterwards."

Performance & Usability

Pros:

• "Both my kids love their new one compared to the previous (2020) models."
• "It much faster then the one I got my other grandson 2 years ago."
• "Worked great in the car during a 22 hour road trip with a 2 year old."
• "Ease to use for child."
• "All games are able to run smoothly."
• "The performance is great, the device is snappy as the kids use it."
• "Fast when you don't let them download everything."

Cons:

• "This tablet is so SLOW."
• "The thing just LAGGED."
• "They are incredibly slow."
• "It is really hard to navigate through and the touch screen lags."
• "Any app is very slow to work."
• "It is soooo slow and lags so bad."
• "It really lags when you are trying to play some videos or switch to another app."

Parental Controls & Content Management

Pros:

• "The parental controls are an amazing idea… in theory."
• "I like that I can control a lot of what it can do, such as parental controls."
• "You can set a max volume for apps on the tablet so your child doesn't keep blasting game music, but it only works for games, not streaming apps or downloaded videos."
• "The kids have screen time limits and have to complete learning things before playing games."
• "I also enjoy the amount of control I have over specifying what age range content, time limits for certain activities etc."
• "I love the parental controls. It's so easy to set time limits and educational goals."
• "With Amazon you can use the parent dash board to control everything they do on there."

Cons:

• "After watching multiple (and I mean so many) tutorials and reading instructions and navigating the parent dashboard, it STILL wasn’t easy/straightforward to remove apps."
• "It’s like trying to figure out the riddle of the sphinx to add or remove content."
• "Amazon doesn't give you enough control of what your kid can see and can't see."
• "These tablets and Kids+ used to be great but with the recent settings/parent dashboard changes in 12/2023 parents basically no longer have control over what content they show to their young kids."
• "You can not control what your kid downloads."
• "They were incredibly hard to set up and half the time don't follow the restrictions and times set."
• "Using the parent controls are useless."

Customer Service & Warranty

Pros:

• "I reached out again to support but with a supervisor and the supervisor was able to send me a tablet out for free."
• "Everyone was so nice, they refunded it with no problem."
• "Amazon customer service reached out to me within 1-2 days!"
• "Amazon is quick to replace it within the two year worry free guarantee."

Cons:

• "I purchase this for my son on December for Xmas and doesn't work I submitted a replacement and didn't hear back."
• "However there seams to be no way to return this unit for replacement."
• "AMAZON KEEPS GIVING ME THE RUN AROUND ABOUT THE WORRY FREE REPLACEMENT."
• "The customer service agents were rude and unwilling to help with a replacement."
• "I HAVE SPOKEN TO 8 PEOPLE AND NONE OF THEM HAVE FILED A REPLACEMENT."
• "This has to he the worst warranty process I have ever dealt with."
• "As others have mentioned they would not REPLACE the item but instead I will have to return and rebuy with a price increase of $50 since the Christmas sales were over."