11x14 Black Picture Frame Pictures Reviews Summary

Quality and Construction

Pros:

• "Certainly one of the best values I’ve seen online!"
• "The frame is much heavier and sturdier than I thought it was going to be."
• "This frame was much nicer than I expected. It is very sturdy and well-made."
• "The glass is good quality, and the overall frame is very sturdy and solid."
• "These are great frames. They look much higher end than the price suggests."
• "Beautiful quality frame. Nice weight. Rich smooth black color. Nice mat."
• "Heavy, well made professional grade picture frame."

Cons:

• "The frame itself seemed okay until one day, the top piece broke off and the frame and glass almost fell onto the person sitting below."
• "One of the frames had a flaw in the frame itself while the other one had a little flaw in the glass."
• "The frame just popped apart at the corners and had to be glued back together."
• "Corners are coming apart on 2 of the 4 frames I purchased."
• "The frame was packaged well, but unfortunately arrived with small nicks on the black frame and shows the brown material underneath."
• "These looked so great online, but when they arrived there are gaps where the wood seams come together in the corners."
• "The wood of the frame will fracture off into 10000000 pieces."

Packaging and Delivery

Pros:

• "It comes cavity packed in Styrofoam, which is great -- I ordered 2 frames and there was no damage to either."
• "The packaging it comes in is great, so you won't have any scratches or scrapes on the frame."
• "The frame was well packaged in a styrofoam box and arrived in good condition."
• "It came in fast and very well packaged (so far, the best packaging I ever got on an amazon product)."
• "I purchased this to frame a gift photograph. It came very well-packed with frame corner protectors."
• "It arrived well packaged and unbroken."
• "They were packaged tight and secure and the quality was better than I expected too!"

Cons:

• "The package was delivered to the neighbors address but was protected well and worked well for what I needed once I got it."
• "The picture frame came with chips in each corner as soon as I took it out of packaging."
• "Although these came well-packaged, I placed a picture frame on my wall, and it fell... but the entire frame fell to pieces."
• "The manufacturer packages the frame with plastic corners in a reasonable cardboard box with 'FRAGILE ! !DO NOT LAY FLAT!' printed in large RED letters on both sides of the box. Amazon takes that box and puts it in an unmarked normal shipping box where anyone moving it has no idea it contains a picture frame with glass, and I found the box laying flat on my front porch."
• "Bought this for a piece of art I bought a friend for Christmas. The package was delivered to the neighbors address."
• "The set of 4 8x10 in frames were garbage. Absolute garbage. Each one was broken."
• "This frame arrived very obviously as a return."

Design and Appearance

Pros:

• "This black sturdy frame was just the one I needed for a print I had. It looks great on the wall and never looks wrong."
• "Very pleased with the quality of the frame AND inside border. Being able to pick up the custom rare size I needed for a Cartooning picture."
• "You would never know that this one was so much more affordable."
• "The color white is very true, looks quite luxurious, and the frame is very well made."
• "First, they’re basic solid good looking wood and nice glass so a very classy look at the right price."
• "I like that the black frame set off the black lettering of the print, and made for a nice, finished presentation."
• "These beautiful frames come in a selection of wood finishes, they have the look and feel of an expensive frame."

Cons:

• "The white border was really dirty and not usable."
• "If you look closely, the actual frame isn't the greatest quality."
• "The coloring is more off-white than white - it even contrasts with the white mat board."
• "Its not at all the the picture looks like its not shiny just silver normal frame you will find at a drug store its very dull."
• "Not sure what it's made of, I was able to make indents easily in it and the wood pattern almost looks computer generated."
• "This is just a cheap frame (likely made from wood/wood composite) with some sort of black coating on it."
• "The 'driftwood' is engineered wood and looks like it's a decal rather than wood."

Value for Money

Pros:

• "These are fantastic frames for the cost."
• "Can't say these are the best or nicest frames but really they are very good for the price."
• "Good quality frame. Frames are expensive, especially with glass, so this is worth the money."
• "This is great quality, comes incredibly well packed with corner protectors and is definitely higher quality than the price suggests. Well worth the money."
• "What a deal! The price for this frame is a score for me, and the light wood finish looks fantastic!"
• "Got this on sale so the value was there."
• "Good value for the money."

Cons:

• "I’d like to get a new one or get a refund, but there is no option for 'it broke so please send me a new one'."
• "CHEAP!! Worse Hassle!!! Cheaply made and I mean cheaply made."
• "This item looks cheap for the price you pay."
• "All in all an OK product, but I probably won't buy these again, especially if I need something larger."
• "Major bummer. I recommend you don't buy this. It doesn't have a back."
• "You would think it was purchased at the dollar tree."
• "It was cheap so I got what I paid for."

Customer Service

Pros:

• "I have amended my review to reflect the fact that the seller contacted me and offered to help resolve the problem."
• "These frames are wonderful quality! They look great, and customer service was very helpful in getting me a replacement when one of the frames came with the glass broken."
• "Although the frame company could not help me, Amazon did! They sent a replacement frame for the one that fell off the wall and got chipped."
• "I am EXTREMELY impressed & more than satisfied with this item! I fully intend to make future frame purchases from this vendor!"
• "I would buy more frames from this seller if needed."

Cons:

• "I gave this 1 star because the item is fake."
• "The second frame bought I couldn’t even believe the audacity they had to sell these at their price."
• "If they can send me a good hanger I will change my review."
• "The hanging bit that is part of the frame is also trash."
• "The frames look well but literally fall apart in your hands if you move them the slightest bit in the wrong direction."