Toptheway Replacement Compatible Toothbrush CleanCare Reviews Summary

Quality and Performance

Pros:

• "When the brushes work, they are fairly close to the Sonicare brand originals."
• "These replacement brushes are not only great at what they're designed to do, but also come in at a much cheaper through Amazon."
• "Effectiveness of the brush heads is the same as the original and the design of the head is better."
• "These brush heads fit. They do an ok job."
• "These are nice! The other off-brand replacement heads I've gotten don't fit perfectly and make extra noise when I use my toothbrush. But these fit very well and the brush is so quiet now."
• "These replacement heads are high quality, last longer, clean my teeth better and are MUCH less expensive."
• "I actually think these clean my teeth better than the Sonic brand!"

Cons:

• "When I got a defective brush head from Sonicare where the metal part inside was cracked causing the brush head to not vibrate, Sonicare's customer support said too bad."
• "The product is not as described. It is missing the blue indicator bristles. The product also performs sub-standard."
• "When brushing, they lose bristles, causing me to gag."
• "However, these heads last a much shorter time than the OEM, usually less than a month, before the head stops vibrating properly."
• "The brush heads are nearly useless, in that they do not have the appropriate power. When activated, it is a very light buzz, not the intended/claimed 'super powerful' brush head action that actually makes them actually clean your teeth."
• "The thin metal strips in the brush head break very easily. Happened to half of the heads in the pack."
• "I use a Sonicare toothbrush. I've had to throw away 3 of these from the box. One wouldn't screw on at all, it just wouldn't fit."

Customer Support and Satisfaction

Pros:

• "Toptheway's customer support has earned my loyalty and this all stars review."
• "I would highly recommend using these for your e series sonicare toothbrush."
• "I had an issue with a Toptheway Replacement Brush Head. A Toptheway representative immediately responded and we were able to arrive at a remedy."
• "I've been buying these for years now. They are half the cost of the Sonicare ones."
• "I will reorder these for sure!"
• "I will most definitely order them again!"
• "I've used Sonicare toothbrushes for years and used to buy brushed refills at Costco (Sonicare brand). These brush heads are just great!"

Cons:

• "2 of the brushes broke shortly after starting to use them... I am revising this review because their customer service is excellent. They provided a refund."
• "I would seriously check your manufacturing process. I'm not ordering third-party replacement heads again."
• "Greatly disappointed in this latest shipment. I won't be buying these brushes again."
• "I have ordered these brush heads three times. The most recent batch has been horrible."
• "I was so hopeful that these would be a more economical option for our Sonicare toothbrush, but they fail too soon."
• "I have used 3 of the 6 brushes so far. Of those 2 have lasted less than a week before shedding bristles while brushing."
• "Sometimes I need to put them on several times before they are quiet and often I just give up and deal with the sound."

Value for Money

Pros:

• "The product is vastly less expensive than that offered by the original equipment manufacturer."
• "These brushes were the best value for the money."
• "Very high quality - just as good as genuine Sonicare and less than half the price."
• "Priced at 1/3 what you pay for namebrand."
• "These are so much cheaper than the brand name and work just as well."
• "For half the price than Sonicare's own brand, these toothbrush heads work great!"
• "Great value compared to oem replacement brushes. Will keep buying these."

Cons:

• "The entire head broke off of one while brushing."
• "I used these for 6 months, at my next cleaning, my gums and teeth were in terrible shape."
• "All 6 heads were good only for an average of 1 week usage then the intensity of vibration became weakened to the point of unusable."
• "Six heads - none of them lasted more than 2 weeks. All broke in the same place - neck broke."
• "Half of the replacement brushes failed within two weeks of use, nowhere near the 3 month replacement timeframe."
• "Didn’t last two weeks each. Used one lasted two weeks, metal part broke."
• "It was worth a try, but I’ll have to bite the bullet and pay for the brand name product. These fit, run, but don’t last long or give a great “feel” when brushing."