JoyJolt Borosilicate Containers Airtight Container Reviews Summary

Quality of Glass

Pros:

• "Very sturdy glass, love the size options."
• "The glass is thick and heavy and the lids snap on super easy and have a gasket so they don’t leak."
• "Thick glass! We love these! We can heat the food up right in the container! Absolutely great product! Air tight seal! Heavy duty!"
• "The glass is nice."
• "Really thick glass but very clear and smooth."
• "The glass is very thick and the lids with 4 locks keep everything in the container."
• "These Glass Containers are the bomb."

Cons:

• "Most of the glass edges chipped and they are now in the recycle bin, I only have two left."
• "But after few weeks we saw that they starting chipping at the edges and we even found a glass shard in the bowls."
• "The glass around the edge chips pretty easily, we have handled with care and have had many of them chip."
• "The edges of these containers started chipping about two weeks after we started using them."
• "When you snap the lid on, shards of glass break off and fall into your food."
• "These are all cracking or shattering into pieces with very minimal use."
• "The glass quality on these is exceptionally poor."

Lid Design and Functionality

Pros:

• "Lids go on easily - I didn't have any problems like other people."
• "The lids snap on and seem air tight."
• "Within 24 hours I had a response and in less than a week I had a replacement lid in my hands. Love the containers and super satisfied with customer service!"
• "They’re durable, leak proof and the snaps for the lids are very easy to open and close."
• "The lids have a very good seal and a nice positive 'snap' when you attach."
• "Lids snap on tightly and are easy to remove."
• "The locking lids really are liquid tight."

Cons:

• "Rubber inserts will not stay in place & are falling out the first use."
• "The black clips fall of all the time. Yes they snap back on, but it's inconvenient."
• "The snaps on each side will unlock if the container falls onto the floor."
• "After the second or third use of the largest round container a piece of the plastic that snaps broke."
• "The lids are hard to store unless snapped onto the dish, making storage less than ideal."
• "Lids are difficult to place in the dishwasher so they can dry."
• "The only problem I have is that the rubber seal where the lid closes onto the dish falls out frequently - on some pieces more than others."

Customer Service

Pros:

• "I have contacted the company in regards to a refund or a solution."
• "Within 24 hours I had a response and in less than a week I had a replacement lid in my hands. Love the containers and super satisfied with customer service!"
• "One of the lids did not fit told the company and sent me a replacement right away."
• "I contacted the company and sent a photo and told them how it arrived and I told them I wanted the bowl that was broken replaced. Today I received and entire new box of containers, all in tact and it was prompt and thoughtful."
• "Manufacturer IMMEDIATELY contacted me to help resolve the issue."
• "I ordered a set but when I received it one of the lids had broken. I messaged the vendor directly and they took care of it and made it right."
• "When I first received this order one of the bowls was chipped. I contacted the seller and they quickly replaced it."

Cons:

• "The company is not willing to replace or refund since it's been over 1 month."
• "Did not like being told that this product was made in the USA 🇺🇸 and actually was made in CHINA 🇨🇳 WILL NEVER BUY AGAIN DO NOT LIKE BEING MISLED."
• "They are small in scale and I can’t store bigger items."
• "I tried to contact the company and no one ever got back to me."
• "No customer support."
• "No support from the manufacturer."
• "This is a serious safety hazard."

Value and Convenience

Pros:

• "I paid around $40 for these which I think is a great deal for the number of containers you get."
• "Their transparent design makes content identification easy, and they stack neatly in the fridge."
• "They seal tight, clean nicely and stack nicely."
• "These work great. Very easy to store since they stack together."
• "These are great storage containers. Airtight lids, keeps my food fresh, heavy duty glass is easy to clean."
• "They are perfect sizes, the glass is not flimsy and the tops snap on perfectly."
• "Highly recommend these!"

Cons:

• "They are not stackable or easy to store."
• "The lids are hard to store unless snapped onto the dish, making storage less than ideal."
• "They don't stack or nestle."
• "The lids really don't stack in an organized way because of the snap flaps."
• "The sizes are completely off. The largest container is said to be 8×6 but it's only 6×5."
• "Most of these containers are very small-- too small to hold a whole or even half a hot meal."
• "But they are smaller in volume than a 'typical' food storage system."