Description: Let Loose Moose Hover Soccer Ball, Set of 2 Light Up LED Soccer Ball Toys, Fun and Active Indoor Game for Young Boys and Girls, Great Birthday Gift for Young Kids, Easter Basket Stuffers for Kids
Avg. Price: $22.75
Rating: 4.2
based on 353 reviews.
Product Durability
Pros:
"They are well made and will not scratch your floor or furniture."
"So far very durable considering how hard my kids have been kicking it. No marks on my white baseboards..no hurt toes because the bottom outside is styrofoam."
"Kids have been rough with them and they hold up well."
"We had two to begin with that we keep in the dining room and kitchen area where we have wood floors. They're were kicked around a lot but they're pretty durable."
"I didn't think they looked too robust at first, but they have lasted remarkably well with two children using them at the same time in a relatively small space."
"Kept my nieces entertained during their Christmas visit this past year. Absolutely a good value! From 3 years old to adults will love this to play indoors. Very durable, doesn't just flip over like other toys."
"This thing can take a pretty decent beating and actually glides across the floor (think air hockey)."
Cons:
"The plastic bursted all over."
"The bumpers broke on day one as they are fastened with thin plastic pins…something your kicking with your feet."
"The battery compartment lock broke after 1 kick and the batteries kept falling out."
"The first one cracked and would not slide anymore."
"A piece of the bottom plastic rim broke off and it would not glide."
"The bottoms of the hover balls started chipping off within the first use."
"Both were broken. Very cheaply made and not at all durable."
Customer Service
Pros:
"I contacted the company, and they are sending me a new one."
"After quite a search I did find a number to call. However, they DID call me back and they sent me another 2 pack and the shipping was super fast."
"Edit: seller contacted me and replaced the defective item. Grandsons have enjoyed playing with the balls."
"Contacted customer service and they sent new replacements at no cost to me."
"This is a fun game and easy to assemble. I was missing one part of the hockey stick and I called customer service and they were amazing."
Cons:
"I sent a message through Amazon explaining what occurred and that I wanted to exchange the defective one for a new one and received no response."
"Now my return window is closed and I can't seem to find a way to even contact Loose Moose."
"Let Loose Moose said it was Amazon's job to respond and Amazon said it was Let Loose Moose's."
"Product support does not exist, although they have a website and phone number that offers no support."
"We don’t want to return it because it’s a two pack and it’s a Christmas gift. We were hoping for a replacement for the one that doesn’t work but it’s impossible to reach the company."
Battery and Safety Issues
Pros:
"3,5,8 year old children loved the toy. Used it to play hockey. Long lasting battery. Foam sides held up well and did not mare walls or moldings."
"So far the battery life is pretty good, it's not loud at all. Yes, you can hear it but it's tolerable."
Cons:
"The batteries kept coming loose so it kept shutting off. All cheaply produced plastic."
"The battery cover fell off as the compartment is not secured with a screw as it should be per CPSC recommendations."
"The batteries became extremely hot, had a burning odor, and would not turn on - clearly wired wrong and not safe."
"In less than a month one of them started leaking battery acid."
"The side of ball was staying VERY WARM for some reason, so I began touching the connections and there was a very little connector covered with a plastic rubber film that I touched and it burned the heck out of my finger and the plastic melted to my finger."
"We started smelling burning. The fans cut off and were smoking."
"After our grandson played with this for ten minutes we started to smell something burning. The battery cover fell off as the compartment is not secured with a screw as it should be per CPSC recommendations. It was so hot that one of the batteries had started to melt."
Entertainment Value
Pros:
"Super fun at night because they light up."
"The lights are bright and colorful, which adds to the excitement for kids."
"The LED lights inside these soccer balls make the game more visually engaging."
"The lights also keep your attention."
"The flashing lights are also very nifty."
"Super exciting game and you can play with your whole family!"
"Great product. Kids love this."
Cons:
"Very disappointed."
"This was a pure waste of money."
"I wouldn’t buy this again, was a waste of money."
"Save your money and don’t buy it!"
"Don't waste your money!"
"They were fun while they lasted but don't waste your money."
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