Delta Children Canton Toddler White Reviews Summary

Design & Aesthetics

Pros:

• "This is the cutest toddler bed I have seen."
• "The wood feels substantial and the cherry finish is gorgeous - not too redish."
• "It's worth more than what you pay for it. It's flawless."
• "Made out of wood beautiful color, the best part is all the nuts and parts are made out of metal unlike the cheap plastic ones you get with other furniture."
• "This has great, classic design and was easy to assemble."
• "It looks amazing and very safe for kid. Perfect height for little one."
• "The bed is made with solid wood with a very attractive finish."

Cons:

• "It looks beautiful but beware."
• "The only thing I didn’t like is it has a strong odor from the wood."
• "The product itself is visually appealing, but they sent the wrong color."
• "The color is true to advertisements, I chose the grey."
• "Any small bumps or knicks dented or took paint off the frame."
• "I was super bummed the color shown is not what I got."
• "Some parts came with paint defects (the sprayer misses internal edges of exterior sides)."

Assembly & Instructions

Pros:

• "Excellent packaging: every part was carefully packed. Easy to assemble."
• "It was quick and easy to put together."
• "The instructions were good, imo -- they went step by step by step, methodically."
• "Directions are super easy and readable."
• "The assembly instructions were some of the best we have ever seen."
• "The instructions were clear & excellent pictures provided."
• "Its very easy to put together, the instructions are clear."

Cons:

• "Couldn’t contact Amazon For assistance and had to reach out to Delta."
• "Do not waste your time and energy. Do not ignore the reviews like I did."
• "It took about 5 hours to build then close to the end one of the bed pieces are missing holes for the bolt and nut."
• "You have to contact Delta, the manufacturer, to make complaints and they have the worst customer service possible."
• "A little difficult to put together due to poor directions, but it wasn’t too hard."
• "It was an absolute nightmare to put together. The directions are not clear at all."
• "This was very difficult to assemble and took 2 people and several hours."

Quality & Durability

Pros:

• "This bed feels like it was something I had purchased from a furniture store. It is sturdy and can even hold a grown adult."
• "Once assembled, the bed it sturdy and quite nice."
• "It's sturdy enough I think it'll last through both children."
• "All the hardware is quality. It goes together easily and is very sturdy."
• "It is very sturdy and looks great, just like miniature adult furniture."
• "It’s very sturdy. My two year old jumps on this thing everyday and bars don’t bend shake or brake."
• "Sturdy, I weigh over 120 lbs and I can sit on it."

Cons:

• "Sturdy bed but the screws are a pain to get in."
• "The product is not usable as there were no hardware to put this item together in the box."
• "The slats for the mattress to go on are very cheap and loose in the frame, I'm a bit nervous to put the mattress on as it almost doesn't feel like it will hold."
• "It’s a little flimsy where screws hold it together."
• "When put together it was much smaller than expected and not sturdy at all."
• "The wood slats dont stay in place because they are not long enough and they continuously fall out the with any kind of movement."
• "Very light and frail; especially on the long exterior wood slats."

Customer Service & Support

Pros:

• "Amazon handled issue well though."
• "The frame also comes with a limited manufacturer warranty."

Cons:

• "Couldn’t contact Amazon For assistance and had to reach out to Delta."
• "You have to contact Delta, the manufacturer, to make complaints and they have the worst customer service possible."
• "I also contacted them regarding the broken parts and they never call me back."
• "So far- very disappointed in customer service and quality from Delta."
• "Amazon customer service sucks and the Delta customer service is non existent."
• "Exactly 1/2 of all the hardware is missing. I have to call the manufacturer for missing parts and they are only available Monday-Thursday."
• "The item came defective, there was no hole for screws, there wasn’t enough screws for the headboard and it was the wrong size."