Brita Pitcher Drinking Standard Capacity Reviews Summary

Design and Usability

Pros:

• "The pitcher is narrow (my old one was round) and while taller uses the refrigerator space more efficiently."
• "Very easy to fill and attractive enough to be on the countertop."
• "I'm also happy that I won't have to lug as much water from the grocery store."
• "It's really easy to use. It will clean 300 pitchers before you need a new filter."
• "The lid design on this one is much better. It's very simple to remove the lid by lifting up the rectangular part near the handle and re-attaching is easy too."
• "This Brita pitcher is shaped for a more balanced pour."
• "I like this newer version better because the handle is connected at both the top and bottom, for more leverage and no chance of getting stress cracks up top."

Cons:

• "The spout design is terrible."
• "This product was designed by people who have never had to clean it. Too many unnecessary nooks and crannies that serve no other purpose than to collect mineral deposit and mildew."
• "The removable handle slips off way too easily which can cause you to drop the pitcher."
• "The refilling flap is also a problem now. Lifting it with your thumb used to be a breeze with the old pitchers. Now when you flick it up, it falls back down."
• "The handle does feel a little weak and when the pitcher is full it almost feels like it's going to snap."
• "The first thing that I noticed when this showed up was that the spout was very steep, which made you have to tilt the pitcher a ton for any water to come out and then it came flying out when you did."
• "The flap does not stay open when trying to fill the container."

Filter Quality and Water Taste

Pros:

• "If your tap water isn’t the best this thing will definitely solve your problem. Makes noticeably clearer and better tasting water and is very simple to use."
• "The filtering is very clean and the water tastes amazing."
• "I love the light that will let us know when it's time to replace it. The water tastes amazing with no minerally or chemical flavor."
• "Fresh filtered water makes a delicious difference in my morning coffee."
• "Say goodbye to chlorine and metallic aftertastes."
• "The filter effectively removes impurities and enhances tap water's taste, providing noticeably better quality."
• "The water is not only cleaner but it’s taste more fresh and smooth."

Cons:

• "Leaves water tasting good, but this filter in fact does not filter anything out."
• "After the class action lawsuit we decided to test the water after it was filtered by the pitcher. Sure enough it tested as 'not drinkable'."
• "It tasted terrible, and smelled as if someone had poured bleach in it."
• "Upon tasting the water it was BITTER pourer out the water and tried another glass it tasted even worse than the first BITTER glass this filtered water is plain NASTY."
• "It did filter out the chlorine from the tap water, but the water ended up tasting like the plastic of the pitcher."
• "Still smelled and tasted strongly of chlorine."
• "The actual filter kept depositing these little black specks in my water."

Build Quality and Durability

Pros:

• "I have another one that has lasted 4 years so far and still looks great and works great."
• "This Brita pitcher is much sturdier and better made."
• "Design feels more solid, less likely for anything to break."
• "Great product recommended by my mom. She has one for more than 10 years. It can be took apart for cleaning."
• "This is such a great product really filters out water impurities and holds a lot of water."
• "We absolutely love the clean taste of water from our Brita pitcher!"
• "This pitcher is perfect for us and has given us excellent service and great tasting water."

Cons:

• "Cheaply made with flimsy plastic."
• "It seems that Brita has started using thinner or cheaper plastic as we've now had 3 different pitchers crack on the bottom front."
• "The plastic is thinner and cheaper."
• "Small piece of plastic from the lid broke off easily while disassembling to clean before use."
• "The 'second' one arrived with an even larger chip missing and the lid was also broken."
• "The cheap thin plastic was actually cracked at the spout - which I didn’t notice until I went to insert the filter."
• "The light system that indicates when to replace filter has stopped working after owning for only a few months."

Customer Service and Support

Pros:

• "Gave Brita customer.service a call and they are phenomenal. Shipping another one right out to me."
• "Their customer service is outstanding. I'm getting to keep the pitcher AND getting a refund directly from Brita."
• "First pitcher cracked. Brita customer support sent me a brand new replacement pitcher."

Cons:

• "The product has caused my friends and family to get a sore throat. After having this for 2 weeks, I filled it up with water daily and consumed the whole pitcher."
• "I bought this Brita pitcher as a replacement for my old one and it was supposed to have a light that would blink to indicate when to change the water filter, but there is no light."
• "The filter indicator on the lid does not work."
• "The indicator turned red (replace filter) in two weeks, not two months."
• "Indicator stopped working on April 14,2024."
• "After first filter turned the light red, I put in a new one. Light stayed red."
• "My one issue is the indicator light stopped working and I’m not sure if the battery is changeable."