Breastmilk Elvie Electric Breastfed Essentials Reviews Summary

Functionality and Design

Pros:

• "When it’s functioning correctly it’s fine.. has been helpful to use when I’m watching baby on my own and I need to pump / can’t be attached to the wall with other pumps."
• "Overall, it’s a great wearable pump. Bra choice is everything."
• "It is absolutely awesome that someone invented this thing."
• "I used them everywhere - even shopping in Home Depot."
• "The sound is pretty quiet. It’s like a low clicking noise, not a suction or vibrating sound."
• "I can literally be pumping while waiting in the parent pick up line or pumping while continuing to work at my desk without anyone noticing."
• "The Elvie had me so in love when I realized it’s almost impossible to have a big spill."

Cons:

• "After the first 2 uses the Elvie stopped suctioning so once again would prolong my pump session."
• "The pump will sometimes inexplicably fail to charge."
• "One big issue is the pump's tendency to leak milk from the release button, particularly when engaged in any form of movement."
• "It would overheat quickly.. took forever to get 4 ounces in the beginning."
• "You have to be completely still and upright to use them, bulky and are loud (not silent like they advertise."
• "BUT after 3 months of daily use, my Elvie started leaking."
• "It also starts slurping milk through the breast shield and machine as well causing milk to leak everywhere."

Customer Service and Support

Pros:

• "Elvie did send me a replacement after a good bit of back and forth."
• "I had one pump stop working and I messaged the company on the website chat feature. In less than 48 hours, I had new pumps delivered to my house!"
• "Customer service support is amazing."
• "Finally, I had an issue with the pump after a few months and costumer service was really great. They immediately sent a new replacement."
• "The customer service is great...they refunded the money I paid + they asked me to keep the item delivery."

Cons:

• "Customer service is a myth. They never answer your phone 😡."
• "I have contacted customer service and waiting to hear back."
• "I reached out to Elvie for assistance but it’s just been them repeating the same things over to me."
• "I contacted Amazon immediately and they said they’d fix it…it’s been 4 months and still no response back."
• "Reached out to customer service for the pump three times and the offices are apparently closed."
• "Customer service SUCKS (I still have not gotten one single response about the issues I’ve had)."
• "I contacted them back via email as directed and never heard from them again."

Performance and Reliability

Pros:

• "I have 4 pumps between the two of my girls. This is by far my favorite!"
• "Very convenient! I have the spectra, lasinoh and this one and the Elvie is the best!"
• "This breast pump is AMAZING. It pumps twice as much milk in half the time as my medela breast pump did."
• "The Elvie’s suction doesn’t feel as strong but my output is the same as the plugged and tubed pumps."
• "I’ve bought several sets of parts so that I don’t have to do dishes all day."
• "Great suction! It absolutely gets more out faster for me."
• "These are amazing...They are comfortable. The suction power is incredible. No pain."